Part XII

The Exam

Everything in Parts I–XI comes together in one 120-mark, two-hour Canvas quiz on Wednesday 18 November 2026. This Part is the playbook for it: what the paper looks like, how it is marked, how to answer each kind of question, every formula with a worked line, the lists to know cold, a day-by-day plan, and every question of the staff's official practice exam with its answer explained.

  • You will know the exam's format, its scoring rules (including how wrong ticks cost marks on multiple-response questions), its time budget and what you may bring.
  • You will have an answer skeleton for each question type, and the eight-step method for "evaluate and recommend" case-study questions.
  • You will be able to carry out every calculation the course uses, from the critical path to earned value and NPV, with the working the markers want to see.
  • You will understand why each official practice-exam answer is right, so that you can reason your way through different questions in the real exam.
12.1

The Exam at a Glance exam

You can know every topic in this subject and still lose marks to the format: running out of time, ticking one option too many, or arriving with the wrong notes. This section removes those surprises. Everything in it comes from the Week 12 revision lecture and the exam cover sheet it showed, plus the staff's Ed FAQ (the "Final Exam Megathread" on the Ed discussion board). These replace earlier guesses, which were written before the format was published.

When, where and what kind of exam

The exam is on Wednesday 18 November 2026, 12:30–2:45 pm, at the Royal Exhibition Building (East). The first 15 minutes are reading time: you can read the questions, but you can't type, write or select any option. Then come 2 hours of writing time. An earlier version of the study guide quoted a Canvas window of 12:30–15:15; the lecture's times match 15 minutes' reading plus 2 hours. Your personal exam timetable wins over both, so check it, and contact the university exams team if you have a clash.

Definitions

The exam is a digital, invigilated, closed-book Canvas quiz. Digital means you sit it on a laptop, in Canvas (the university's learning system), in the exam venue. Invigilated means supervisors watch the room. Closed-book means no books or devices, apart from the notes and the few items the cover sheet allows. The quiz runs inside LockDown Browser, a special browser that locks the laptop so that you can reach nothing but the exam.

A hurdle is a minimum you must reach to pass the subject, whatever your other marks are.

Prepare your laptop by working through the university's LockDown Browser student guide. If you need to borrow a university laptop, request one through the university's central process, not the subject staff, and do it before that process's deadline.

The exam is worth 50% of the subject. The handbook sets two hurdles: at least 25/50 on the exam, and at least 25/50 across the two assignments (A1 and A2) combined. As in any subject, you also need 50/100 overall to pass.

WHAT YOU NEED TO PASS Exam 50% of the subject hurdle 25 / 50 050 A1 + A2 the two assignments hurdle 25 / 50 050 Overall exam + assignments pass 50 / 100
Three lines to clear, and the exam line stands alone. Strong assignment marks can't carry you past a weak exam: you need half the exam marks on their own. The quick marks from the multiple-choice questions, which reward knowing the definitions and lists in every topic, are what protect that hurdle; the written scenario questions decide your grade.

The paper: 120 marks in 120 minutes

The paper is marked out of 120 marks, and you have 120 minutes of writing time, which is one minute per mark. It has two kinds of question.

  • About 15–20 multiple-choice and multiple-response questions, worth about 35–45 marks in total. A multiple-choice question (MCQ) has exactly one correct option and is worth 2 marks. A multiple-response question (MRQ) has 2 or 3 correct options and is worth 3 marks.
  • Several extended written questions, worth about 75–85 marks. A written question may have several sub-parts, which may build on each other or stand alone. Many are case-study "evaluate and recommend" questions or calculations.
TIME Reading Writing time · 120 minutes 12:3012:452:45 pm 15 min: no typing, writing or selecting 1 minute ≈ 1 mark MARKS MCQs + MRQs 15–20 questions Extended written questions several, often with sub-parts 020406080100120 the split falls here: 35–45 marks objective, 75–85 written MCQ: one correct option, 2 marks · MRQ: 2 or 3 correct options, 3 marks · every written answer is partially marked
The writing time and the marks are drawn to the same scale. Each mark lines up with a minute, which is why the revision lecture says to budget one minute per mark. Notice that roughly two-thirds of the paper is written answers: the multiple-choice section protects your hurdle, but the written section decides your grade.

Two marking rules make a big difference. First, a mistake carried forward still earns marks: if you get one sub-part wrong but use that wrong result correctly in the later steps, the later steps still score. Second, the Ed FAQ confirms that every written answer is partially marked. A partly right answer, or a correct method with a slip in the arithmetic, still earns marks, and a blank never does.

How MCQs and MRQs are scored

An MCQ is simple: one correct option, 2 marks, and a wrong answer costs nothing more than a blank. An MRQ is different. It has 2 or 3 correct options, and Canvas lowers your mark for every wrong option you tick. The lecture gives four examples, drawn below.

OPTIONS WHAT WAS TICKED (RIGHT − WRONG) ÷ CORRECT SCORE 3 correct options ticked 2 right, 1 wrong (2 − 1) ÷ 3 = 0.33 33% 3 correct options ticked all 3 right, 1 wrong (3 − 1) ÷ 3 = 0.67 66% 3 correct options ticked 1 right, 2 wrong (1 − 2) ÷ 3 < 0 → 0 0% 2 correct options ticked 1 right, 1 wrong (1 − 1) ÷ 2 = 0 0% correct option ticked ticked but wrong
A wrong tick cancels a right one. In row 2 the student found all three correct options but still lost a third of the marks for one extra tick. Rows 3 and 4 show that once wrong ticks equal or outnumber right ones, the question scores nothing, though never less than nothing. (The lecture rounds two-thirds down to 66%.)

All four examples fit one rule. The rule is the study guide's inference from the examples, not the lecture's own wording:

MRQ score = (right ticks − wrong ticks) ÷ number of correct options, never below 0
marks     = score × 3

So a wrong tick cancels a right one. The practical advice follows directly: tick an option only when you think it more likely right than wrong, and remember that every MRQ has at least two correct options, so a single tick is almost certainly too few.

Try the MRQ scoring rule

Pick a question, tick options, and watch the score change under the rule above. The four buttons load the lecture's four examples. (The ticks are marked right or wrong as you go, because this demo is about the scoring, not the content.)

    Check yourselfAn MRQ has 3 correct options. You are sure of two options and think a third is about 40% likely to be right. Should you tick the third? And what do you score if you tick it and it is wrong?

    Don't tick it. With only your two sure ticks you score 2 ÷ 3 = 67%, or 2 of 3 marks. Ticking a third option that is more likely wrong than right is a bad bet: if it is wrong, the score falls to (2 − 1) ÷ 3 = 33%, or 1 mark; if it is right, it rises to 3 ÷ 3 = 100%. At 40% likely, you lose a mark 60% of the time and gain one 40% of the time. The rule of thumb is to tick only what you think is more likely right than wrong.

    What you may bring

    The cover sheet allows only the seven blue items in the figure. According to the Ed FAQ, two more things are allowed, shown in amber: the rough paper the invigilators hand out, which you use for working such as a PERT network and must leave behind, and an external mouse and keyboard, as long as the keyboard isn't a loud one. The venue rules are the usual ones, listed in the red strip.

    Photo ID student card, passport or Aus. government photo ID Pens & pencils plus erasers and highlighters Water bottle unlabelled Calculator non-programmable Your notes 2 double-sided A4 pages = 4 sides, any content Instruments protractor, compass, ruler, circle template Dictionaries printed, English or another language Rough paper handed out; must be left behind (Ed FAQ) Mouse & keyboard external; not a loud keyboard (Ed FAQ) Your laptop charged, LockDown Browser working Venue rules Phone fully powered off and under your desk · no communicating with other students No links or information outside the exam portal · lose the Wi-Fi? Raise your hand at once
    Blue items are on the cover sheet; amber ones come from the Ed FAQ. The plum card is the laptop you sit the exam on. The rough paper is where you draw a network for a scheduling question, so bring your own pens and pencils to write on it. Anything else stays off the desk.

    The notes allowance is generous. The two double-sided A4 pages may hold anything you like, in any language, typed, handwritten or drawn. The Ed FAQ adds that there are no restrictions on font, size, spacing, colour, format or word count, that any mix of handwritten, printed and drawn material is fine, and that you may include lecture slides, tutorial slides and screenshots.

    Planning your notes sheets

    Four A4 sides is a lot of space, so plan them rather than copying the study guide onto them. They help most where memory fails under time pressure. The figure shows one way to arrange the four things the guide recommends; the arrangement is a suggestion, but the contents are the guide's list.

    SIDE 1 · PAGE 1 Formulas the formula table (Section 12.5) CPM: ES = max EF ... EV: CV = EV − AC ... NPV: Σ net × DF ... one worked line each for CPM, EV and NPV SIDE 2 · PAGE 1 Counted lists every list with its count (Section 12.7) 3 pillars · 5 values 5 events · 3 artefacts 4 ACS values 5 CM activities 7 SAFe areas ... SIDE 3 · PAGE 2 How to answer answer skeletons (Section 12.3) the eight case-analysis steps (Section 12.4) 1 goals → 2 traits → 3 SDLC → 4 setbacks → 5 chains → 6 fix → 7 alternative → 8 limits SIDE 4 · PAGE 2 Easily confused Scrum ↔ SAFe RTE vs Scrum Master incremental vs evolutionary the ACS clauses risk vs issue verification vs validation Organise by topic so that you can find any line in seconds: notes you have to search through are worth little at one minute per mark.
    Spend the space where memory fails under pressure. Formulas and counted lists are easy to blank on; skeletons keep your written answers in an order that scores; and the side-by-side pairs stop you answering about the wrong concept. Parts II, IX and XI teach the pairs on side 4 (risk vs issue is in Part IV, verification vs validation in Part VII).

    The practice exam, consultations and the day itself

    A practice exam in the same format as the final has been on Canvas since the Tuesday of Week 12, in two versions with the same questions: an untimed Canvas quiz, and a version that requires LockDown Browser so that you can get used to working in it. The revision lecture promised only partial solutions, but on 29 October the staff went further and posted a full Practice Exam Guide (Canvas, Modules > Practice Exam), which gives their answer to every question. Sections 12.10 and 12.11 explain each one. The staff warn in both places that rote-learning those answers is likely to attract low marks. The Ed FAQ adds that the final is similar in difficulty to the practice exam, but that its topics and what you are asked to do can change.

    Consultations run in SWOTVAC (the study break before exams) and in the week before the exam. An online exam consultation was held on Thursday 29 October, and a Canvas announcement says another session will follow "next week", with details to be posted, so watch Canvas for it.

    On the day
    • A charged laptop with LockDown Browser working, and its charger.
    • Your photo ID and your printed notes sheets.
    • Pens and pencils for the rough paper.
    • An external mouse and a quiet keyboard, if you prefer them.
    • Test your Canvas login on campus Wi-Fi beforehand.
    Check yourselfWhich of these are true of the SWEN90016 exam? (Select all that apply.)
    1. You may start typing as soon as reading time begins.
    2. You need at least 25/50 on the exam, whatever your assignment marks.
    3. Your notes may include printed lecture slides and screenshots.
    4. A correct method with an arithmetic slip earns no marks.
    5. Rough paper is provided, and you must leave it behind.

    B, C and E. A is false: during the 15 minutes of reading time you can't type, write or select anything. D is false: the Ed FAQ says every written answer is partially marked, so a correct method with a slip still earns marks. B is the exam hurdle, C comes from the Ed FAQ on notes, and E from the Ed FAQ on rough paper.

    In short
    • Wed 18 Nov 2026, 12:30, Royal Exhibition Building East: 15 min reading (no typing), then 2 h; a closed-book Canvas quiz in LockDown Browser; 50% of the subject with a 25/50 exam hurdle.
    • 120 marks: about 35–45 from 15–20 MCQs (2 marks, one answer) and MRQs (3 marks, 2 or 3 answers, wrong ticks cancel right ones), and 75–85 from extended written questions, all partially marked.
    • Bring photo ID, pens, a non-programmable calculator and two double-sided A4 pages of notes planned around formulas, lists, skeletons and confusable pairs.
    12.2

    What Is Examinable exam

    Revision time is limited, so you need to know where the marks will come from. The course answers that in two ways: an official scope statement from the revision lecture, and a handful of places where the tutorials and assignments point straight at the exam.

    The official scope

    According to the Week 12 revision lecture, everything covered in the subject is examinable except the Week 11 guest lecture. That means all lecture content, all tutorial content and all assignment-related content. The lecture stresses that lecture and tutorial content both include their case studies: for example PayPal, TaskTidy, CareConnect+ and Coles in the lectures, and Medic, Knight Capital and NovaSuite in the tutorials.

    WEEK BY WEEK: ALL EXAMINABLE EXCEPT WEEK 11 W1ProjectsPart I W2SDLCs,AgileII, III W3RiskPart IV W4Plan,peoplePart V W5AgileplanningPart VI W6QualityPart VII W7FormalschedulePart VIII W8EthicsPart IX W9Config.mgmtPart X W10SAFePart XI W11GuestlectureNOT W12RevisionPart XII CASE STUDIES ARE EXAMINABLE TOO Lectures PayPal TaskTidy CareConnect+ Coles Tutorials Medic Knight Capital NovaSuite (T10) Plus all assignment-related content: A1's case analysis and your A2 Scrum project.
    Only one week is out. Every lecture, tutorial and case study from Weeks 1–10 is fair game, and so is your own project. The examples in the sticky notes are the ones the lecture names; it says "for example", so don't treat the list as closed.

    Four places the course points at the exam

    Within that scope, the course materials point fairly directly at what the exam will test, in four places.

    T01 · Medic drivers "Intended Testing Area for Final Exam" Why the project exists: its business drivers and goals (Medic?) T02 · alternate SDLC "Final Exam Testing Area" Recommend ONE SDLC and link its features to the case facts A1 specification "assessed again in controlled exam conditions" A1's chain on a new case: goals → setbacks → SDLC → fix → alternative W01a + revision lecture "Covers … lectures, tutorials, project" Medic exercises as practice; how your own team ran Scrum Blue: tutorial sheets · green: assignment brief · amber: lecture slides
    Four signals, four kinds of question. Two tutorials label an activity as an exam testing area, the A1 brief says its skills will be tested again, and the subject's first lecture lists "project" among what the exam covers. Section 12.4 gives the method for the first three, and 12.8 covers the project.

    Take each in turn. Tutorial 1 (T01) asks you to "Document the business drivers for the Medic case study" and labels it an "Intended Testing Area for Final Exam". A business driver is the problem, pressure or opportunity that makes an organisation willing to invest, so expect a question on why a project is undertaken, possibly set on Medic (see Part I and 12.4).

    Tutorial 2 (T02) calls for "Critical analysis and justification of an alternate SDLC" for the case, again marked "Final Exam Testing Area". An SDLC (software development lifecycle) is a process model such as waterfall, spiral or Scrum. Expect to recommend one SDLC and link its features to the facts of the case (Part II, Part III).

    The A1 specification says that A1's case-analysis skills "will be assessed again in controlled exam conditions". Expect A1's chain of questions applied to a new case: the goals, then the setbacks, then how the SDLC contributed to them, then how the same SDLC could have been done better, and finally an alternative SDLC.

    Finally, the Week 1 slides (W01a) say the exam "Covers … lectures, tutorials, project", and the revision lecture confirms that all assignment-related content is examinable. That makes the tutorial Medic exercises exam practice, and it means there may be questions on how your own team ran Scrum (12.8). Every Part from I to XI includes a Medic application, and Part XI also works the T10 NovaSuite case.

    The Medic case in one paragraph

    Medic is the tutorials' running case. Surgeons at the Royal Victorian Eye and Ear Hospital (RVEEH) want a virtual surgery simulator for practising cochlear-implant and temporal-bone operations, because quality cadavers for practice are scarce. The software uses stereoscopic 3D and haptics (touch feedback), both new to the development team of 12 developers and 2 managers, and is handed over to the hospital's IT at the end. Its seven features (load a model, stereoscopic rendering, 3D and microscope viewing, select a procedure and configure the haptics, perform the procedure, save and restore, replay and pause) are its scope.

    The learning outcomes

    The subject's intended learning outcomes (ILOs), stated in W01a and paraphrased here, are what the exam is designed to test. The table maps each onto the Parts of this site.

    #Intended learning outcome (paraphrased)Where this site teaches it
    1Critically evaluate and apply established processes and practicesParts II, III, VI, XI; section 12.4
    2Navigate team dynamics and communicate professionallyPart V (teams, communication, conflict); Part IX
    3Strategise and execute project planning and managementParts I, V (the plan), VI, VIII
    4Evaluate and address project risksPart IV; the spiral model in Part II
    5Manage project activities to ensure a quality productParts VII, X
    6Employ PM processes and techniquesParts I, VIII, X, XI
    Read the verbs

    The outcomes say "critically evaluate" and "apply", and A1 says "justify". Those verbs mean that most marks are for applying concepts to a situation, not reciting them. A perfect definition earns little on its own; the same definition used to explain a fact in the case earns the marks.

    The revision lecture's topic checklist

    The revision lecture ends with a reminder of the topics, week by week. It says the list is not exhaustive and doesn't mention everything examinable. Use it to judge what you do and don't know well, then go back to each lecture and tutorial (here, each Part) for the detail. The table condenses the list.

    WeekTopics on the revision listPart
    1Projects and why organisations use them; foundations of project management; the project manager's skills, responsibilities and activities; why projects fail or succeed; project screening; project initiation and the business case; investment techniques and financial models; the project charterI
    2Formal process; defined vs empirical process control; the prehistory of SDLCs; waterfall, incremental, rapid prototyping and spiral; the Agile Manifesto and principles; Kanban, XP and Scrum, with Scrum Masters, Product Owners and Development Teams; the PayPal caseII, III
    3Risk vs uncertainty; risk management planning and the plan document; kinds of risk (project, product, business); identification by pondering, interviewing, brainstorming, checklists and Delphi; qualitative and quantitative analysis and the risk matrix; responses; monitoring and control; risk management in Agile; SWOTIV
    4The Project Management Plan vs the charter; documentation in Agile; software project issue management and change requests; stakeholder analysis, registers and engagement levels; the power–interest grid; teams and groups, the characteristics of bad teams, types of team and Scrum teams; communication management and the communication planV (change requests also X)
    5Agile planning and estimation: sprint planning, MoSCoW, scope and timeboxing, requirements in traditional vs agile processes, user stories and epics, task breakdown, the product increment, acceptance criteria and the DoD; the product backlog, story points and velocity; estimation techniques; sprint vs release burndown; planning artefacts and releasesVI
    6What software quality is and what it costs; quality assurance (V&V, types of testing); quality planning and the Software Quality Plan; quality control through technical, business and management reviews; standards (ISO, document, process and product standards) and CMMIVII
    7The project schedule and its charts; the five steps: WBS, task network, effort and time estimates (the Putnam–Norden–Rayleigh curve, and three-point estimating with triangular and PERT distributions), resource allocation and effort validation, and the schedule as a PERT chart; tracking and control with earned value, schedule variance and cost varianceVIII
    8Ethics in computing practice; micro- and macro-ethical issues; example contexts; ethical challenges for graduates in industry; the ACS Code of Ethics; the ethical responsibilities of IT professionals; handling ethical dilemmasIX
    9The role of configuration management (processes, repositories, tools); the goals of the CM process; its tasks of identification, version control, change control, configuration auditing and status reportingX
    10Essential SAFe; the ART roles (Release Train Engineer, Product Management, System Architect, Business Owners); the key areas: PI Planning, the ART, roles and responsibilities, Scrum of Scrums, the Program Backlog, the System Demo and the I&A workshopXI
    Three places the checklist differs from the slides
    • The list calls the highest level of stakeholder engagement Champion. That is the W04 slides' "Champion / Leading", the top of the five engagement levels in Part V; the names mean the same thing.
    • Software project issue management with change requests (Week 4) has no slides of its own in the 2026 decks. Know the basic idea: change requests and integrated change control (Part V, Part X), and the difference between a risk (might happen) and an issue (is happening) (Part IV).
    • The Putnam–Norden–Rayleigh (PNR) curve (Week 7) has no slides either. Part VIII explains it from Pressman, the textbook the W07 slides cite: compressing a schedule raises effort very steeply (its formula is in section 12.5).
    Check yourselfA friend says: "I'll skip the case studies, they're just stories; and I'll skip the guest lecture too." Which half of that plan is safe?

    Only skipping the guest lecture. The revision lecture says the Week 11 guest lecture is the one thing not examinable, and it stresses that lecture and tutorial content include their case studies (PayPal, TaskTidy, CareConnect+, Coles, Medic, Knight Capital, NovaSuite and others). Case facts are exactly what written answers must use.

    Check yourselfWhich course document labels "document the business drivers for the Medic case study" as an exam testing area, and what is a business driver?

    Tutorial 1 (T01), which calls it an "Intended Testing Area for Final Exam". A business driver is the problem, pressure or opportunity that makes an organisation willing to invest in a project: for Medic, above all the shortage of quality cadavers for surgical practice (all six drivers are in 12.4).

    In short
    • Everything is examinable except the Week 11 guest lecture, and that includes every lecture and tutorial case study and the assignment content.
    • T01 (business drivers), T02 (one justified alternative SDLC), A1 (the case-analysis chain) and W01a (the project) point straight at likely questions.
    • The outcomes' verbs, "evaluate", "apply" and "justify", mean marks go to applying concepts to facts, not reciting them.
    12.3

    Question Types and How to Answer Them exam

    Knowing the content is half the job; the other half is turning it into marks in a plain text box, against the clock. This section gives the time rule, what the markers say they want, the habits that suit a typed exam, and a skeleton for each type of question: the order in which to write your answer.

    The marks-to-time rule

    The paper is 120 marks in 120 minutes, and the revision lecture tells you to use one minute per mark to decide how long to spend on each question. Hold about 10 minutes in reserve for checking and unfinished parts, which leaves a little over 0.9 minutes per mark. The other half of the rule is what a mark buys: one mark is roughly one distinct, correct, applied point, which takes one or two sentences (25–40 words). So a 6-mark question wants about six points.

    YOUR 120 WRITING MINUTES MCQs + MRQs ≈ 35–40 min Written questions ≈ 70–75 min Reserve ≈ 10 min 0≈ 37110120 min PER QUESTION (≈ 0.9 MIN PER MARK) 2-mark MCQ → just under 2 min 3-mark MRQ → just under 3 min 10-mark written part → about 9 min WHAT A MARK BUYS: A 6-MARK QUESTION point 1 point 2 point 3 point 4 point 5 point 6 each: distinct, correct, applied; 1–2 sentences, 25–40 words
    Budget by marks, and write by points. With 35–45 marks of MCQs and MRQs, that is roughly 35–40 minutes on the objective questions and 70–75 on the written ones. For comparison, the old predecessor-subject papers allowed 2–2.5 minutes per mark over 3 hours, and 433-341 in 2008 allowed 1 minute per mark, as you have now.

    What the markers want

    The Week 12 revision lecture is explicit. Written questions often call for short answers that show a meaningful comprehension of the subject. A bare definition doesn't show that: a definition-level answer attracts low marks unless the question explicitly asks for a definition. Explain and justify every point, and build the answer from the information in the question's scenario or case study, adapted to that scenario, rather than from generic theory. Several bullet points are an acceptable way to give a short, concise answer, as long as each one explains rather than merely names.

    The staff's official Practice Exam Guide repeats these warnings and adds two more: answers rote-learned from the practice exam are likely to score low, and when a question asks you to base your response on the scenario you may quote the relevant parts of it, which is often the most convincing evidence you can give (12.10).

    Here is the difference on a "comment on a statement" question, using the documentation ideas from Part V.

    Weak: definition level

    "Agile teams don't document." Comment.

    The Agile Manifesto values working software over comprehensive documentation. Agile teams focus on delivering software, so they document less.

    No verdict, one-sided, and it restates the claim. At most a mark.

    Strong: verdict, both sides, conclusion

    Mostly false. The Manifesto values working software over comprehensive documentation, not instead of it. Agile teams still document for organisational memory, for external groups, for audit and compliance, and to pin down complex ideas. What changes is how: just barely good enough, just in time, and kept living. The claim would hold only for throwaway work with no auditors or maintainers. So agile teams document less up front, but not nothing.

    Habits for a typed exam

    A few habits suit a plain answer box.

    • Use the 15 minutes of reading time to read the written questions' scenarios, note which facts each part will need, and plan your order and timings. You can't type or select anything until writing time starts.
    • The Canvas answer box can be resized from its bottom-right corner or switched to fullscreen (Ed FAQ), so enlarge it for the long written answers and you will see your whole answer at once.
    • Label the parts (a), (b) and so on, and write short bullets with one point each. Don't retype the question.
    • When a sub-part builds on an earlier one, use your earlier answer even if you doubt it, and show the steps; a mistake carried through correctly still earns marks.
    • Don't rely on tables rendering in a quiz box. Arrow lines work anywhere, for example "Issue → SDLC feature → why it helps".
    • To put a diagram into text, write each node as a line (figure below).
    • For calculations, give the formula, then the substitution, then the result with units, then a one-line meaning. Round only at the end, and state your assumptions.
    • Use the reserve time to fill every part, because a blank scores zero.
    ON ROUGH PAPER A 47114011 C ESdurEFLSslackLF Drawn on the rough paper you leave behind.
    The picture you work from. A node for task C, with its early times on top and late times underneath.
    IN THE CANVAS ANSWER BOX C (7 d): after A; ES 4, EF 11, LS 4, LF 11, slack 0 One line per node; tables may not render.
    The same node, typed. Every number the marker needs survives in plain text, so the working earns its marks.
    1 FORMULACPI = EV ÷ AC 2 SUBSTITUTION= 215 ÷ 250 3 RESULT= 0.86 4 MEANING≈ 86c of planned work per $1spent, so over budget Then state assumptions (for example, "the current cost efficiency continues"), and round only at the end. The numbers are from practice problem P3 in section 12.5.
    Four boxes, every time. Markers can award the method even when the arithmetic slips, but only if the formula and the substitution are on the page. The fourth box is where most students drop a mark: a number without its meaning answers only half the question.

    An answer skeleton for each question type

    The figure gives each question type its skeleton, read left to right as the order to write in. The table after it adds an example of each type and the mistakes that lose marks on it.

    QUESTION TYPEWRITE IN THIS ORDER → MCQ Rule out other concepts / levels Choose Move on MRQ Judge each option alone Tick only what you would bet on Expect 2–3 ticks Define Course definition Short example (Medic) Why it matters / contrast List and explain The number asked Name What it is Why or how Example Compare Define each 3–5 dimensions, both sides When to use which Calculate Formula Working Answer + units Interpretation Assumptions Evaluate & recommend Facts Cause → practice → effect ONE SDLC, feature by feature Limitations Verdict Ethics scenario Facts Stakeholders* Issues Clause + fact + consequence Options Decision Prevent Comment on a statement Verdict What is right What is wrong (theory, evidence) When it holds Conclusion
    Each row is the order to write in. Colours group the types: blue for the objective questions, green for knowledge questions, red for calculations, violet for scenario and statement questions, amber for ethics. In the ethics row, *stakeholders include absent ones, such as the public.
    Type (example)Answer skeletonWhat loses marks
    MCQ (2 marks; one correct option)Rule out the options that belong to another concept or level (team vs ART, risk vs issue) → choose → move onOverspending time; misreading "primary", "not" or "best"; leaving it blank, since a blank and a wrong answer both score zero
    MRQ (3 marks; 2 or 3 correct options)Judge each option on its own as true or false → tick only the ones you would bet on → expect 2 or 3 ticks, though practice Q16 had 4 (12.10)A doubtful extra tick: each wrong tick cancels a right one
    Define ("What is a baseline?")Course definition → short example (Medic if possible) → for 2+ marks, why it matters or its contrast. Give a bare definition only when the question asks for oneVague paraphrase; a definition where the question wanted application; confusing pairs (risk/issue, version/variant, verification/validation, incremental/evolutionary)
    List and explain ("Explain Scrum's pillars")The number asked; each: name, what it is, why or how, exampleWrong count; bare names; items from another list ("contingency" as a risk strategy, Part IV)
    Compare ("RTE vs Scrum Master")Define each in a line → 3–5 dimensions, both sides per line ("Scope: whole ART vs one team") → when to use whichTwo separate descriptions; no criteria; no verdict
    Calculate (CPM, EV, RE/RRL, velocity, NPV)Formula → working → answer with units → interpretation → assumptionsNo working; reversed formulas (CV = AC − EV); no interpretation; early rounding
    Scenario: evaluate and recommendSection 12.4: facts → cause → practice → effect chains → one SDLC linked feature by feature → limitations → verdictGeneric "agile is flexible"; several SDLCs (T02: one); no case facts; no trade-off
    Ethics scenarioPart IX's method: facts → stakeholders (incl. absent ones) → issues → ACS clause + fact + consequence → options → decision → preventValues without facts; "my manager told me to"; pre-2023 values; ignoring the public
    Comment on a statement ("Agile teams don't document")Verdict → what is right → what is wrong, with theory and evidence → when it would hold → conclusionNo verdict; one-sided; restating the claim
    The three biggest mark-losers

    Across all the types, the answers that lose most are those that ignore the scenario's facts, answer at definition level, or run out of time. The skeletons above are built to prevent all three.

    A few terms in the table, defined: an ART (Agile Release Train) is SAFe's team of agile teams, and the RTE (Release Train Engineer) is its servant leader, the ART-level counterpart of a team's Scrum Master (Part XI). A baseline is a reviewed, agreed version of a work product that changes only through formal change control (Part X). The ACS Code is the Australian Computer Society's Code of Professional Ethics; the 2023 version has four values (Part IX).

    Check yourselfA written part is worth 8 marks. Roughly how long should you spend, and how many points should your answer make?

    At about 0.9 minutes per mark (one minute per mark, less the 10-minute reserve), spend about 7 minutes. One mark is roughly one distinct, correct, applied point, so aim for about eight points of one or two sentences each.

    Check yourself"Compare the Release Train Engineer with the Scrum Master." A student writes one paragraph on each role. What is wrong, and what should the answer look like?

    Two separate descriptions are the classic mark-loser on a compare question: the marker has to do the comparing. The skeleton is: define each in a line; then 3–5 dimensions, each with both sides on one line, such as "Scope: the whole ART vs one team"; then say when each applies. A verdict line ties it off.

    Check yourselfWhich of these habits suit the typed Canvas exam? (Select all that apply.)
    1. Draw your PERT network as a table in the answer box.
    2. Use your earlier sub-part's answer even if you doubt it, and show the steps.
    3. Retype each question before answering, so the marker knows what you're answering.
    4. Write each network node as one line of text.

    B and D. A is risky because tables may not render in a quiz box; use arrow lines or one line per node. C wastes time: label the parts (a), (b) instead.

    In short
    • One minute per mark, with about 10 minutes in reserve; one mark ≈ one distinct, correct, applied point of 25–40 words.
    • Markers reward explanation built on the scenario's facts; definition-level answers score low, and quoting the scenario is good evidence.
    • Each question type has a skeleton; calculations always go formula → substitution → result with units → meaning.
    12.4

    The Case-Study Analysis Method exam

    The biggest written questions hand you a case, a project that went wrong, and ask you to explain why and what would have worked better. Without a method, answers drift into generic claims such as "agile is more flexible", which score low. This method combines A1's question chain (its Q1–Q3) with T02's "good argument" pattern, and it is shaped by what A1's top rubric bands reward: specific evidence, reasoned links from cause to outcome, at least three issues linked to features of the alternative SDLC, and limitations weighed against benefits. Your evidence is the case text itself, so quote its facts and numbers.

    The eight steps

    The eight steps, in order
    STEPSOURCE · WHAT TO WRITE 1 · Goals and business drivers 2 · Project characteristics 3 · SDLC used or inferred 4 · Setbacks, with evidence 5 · How the process contributed 6 · Better use of the same SDLC 7 · One alternative SDLC 8 · Limitations, risks, verdict A1 Q1; T01Problem or opportunity, who benefits, measurable goal. Drivers are not features. T02's checklistRequirements stability, novelty, criticality, customer availability, size, early delivery, ... A1: infer it if not named, and say soWaterfall: spec signed off, phases in sequence, testing last. Agile: sprints, backlog, PO, demos. Name each setback and give numbersDelay, % overrun, scope cut, quality failure, cancellation; plus the CHAOS category. Rubric Q2(ii): one chain per issuecause → SDLC practice → effect. Two or three precise chains beat a vague paragraph. Rubric Q2(iii): one fix per chain, same modelRoyce's fixes, phase gates, a risk register, change control, early test planning, engagement. Rubric Q3(i)–(ii); T02: one SDLC, feature per chainfact → need → SDLC characteristic → effect, plus the trade-off. Rubric Q3(iii)What the new SDLC needs that the case may lack; how to handle it; a one-sentence verdict.
    1. Eight steps, taken in order. The first three understand the case, the middle three diagnose it and fix it within its own model, and the last two prescribe an alternative and weigh it.
    2. 1 · Goals and business drivers (A1 Q1; T01). State the problem or opportunity, who benefits, and the measurable goal. Remember that drivers are not features: "a shortage of cadavers" is a driver, "a replay function" is scope.
    3. 2 · Characteristics. Describe the project's characteristics, challenges, risks and constraints, as T02 asks, by running Part II's checklist: requirements stability, novelty, criticality, customer availability, size, early delivery, team experience, contract and handover.
    4. 3 · SDLC used or inferred. If the case doesn't name the SDLC, infer it and say that you have (A1). The waterfall markers are a specification signed off up front, sequential phases, testing last and a single delivery. The agile markers are sprints, a backlog, a Product Owner (PO) and demos.
    5. 4 · Setbacks, with evidence. Name each setback, whether a delay, a percentage overrun, a scope cut, a quality failure or a cancellation, and give the project's CHAOS category: the Standish Group's three outcomes, successful, challenged (late, over budget or cut) or failed (Part I).
    6. 5 · How the process contributed (rubric Q2(ii)). Write one chain per issue, running from cause to SDLC practice to effect. Two or three precise chains beat a vague paragraph.
    7. 6 · Better application of the same SDLC (rubric Q2(iii)). Propose one fix per chain, staying within the same model. Typical fixes are Royce's fixes, phase-gate reviews, a risk register, change control, early test planning and stakeholder engagement. For a failed agile project, the fixes are an empowered PO, a Definition of Done that includes testing, and reviews with real users.
    8. 7 · One alternative SDLC (rubric Q3(i)–(ii); T02). For each chain from step 5, give the feature of the new SDLC and how it would have prevented or reduced that issue. Use Part II's pattern: start from a project fact, state the need it creates, name the SDLC characteristic that meets the need, then give its effect and the trade-off.
    9. 8 · Limitations and residual risks (rubric Q3(iii)). Say what the new SDLC needs that the case may lack (Scrum needs an available PO and a flexible contract; spiral needs risk expertise), how you would handle that, and why the benefits still win. End with a one-sentence verdict.

    Before you start typing, plan with a quick grid whose columns are issue, evidence, causing practice, same-SDLC fix and alternative-SDLC feature. One row per issue gives you steps 5, 6 and 7 at a glance. Here is the grid for the worked case below.

    IssueEvidence (quote it)Causing practiceSame-SDLC fixAlternative-SDLC feature (Scrum)
    1 · Users' misfit found late40% of builders abandon in the month-13 pilotSpec frozen with planners only; no software shown until UATBuilders and residents in requirements reviews; UI mock-up before sign-offSprint Reviews with real users from the first sprints
    2 · Integration risk deferredDatabase link first exercised in month 11; timeouts at 30 usersTesting last"Do it twice": pilot and load-test the interface in designRisk-first backlog, a spike, load test in the DoD
    3 · Slow, costly changeFee-rule variation took months to approveFrozen spec + fixed price, no change pathChange control board with fixed turnaround, pre-priced variationsOrdered backlog: new rules re-ordered at Sprint Planning
    Medic caution: say which facts you rely on

    For Medic, the right answer depends on which facts you use. In the original case (T02) the senior doctors are busy, and on those facts Part II argues for spiral. The addendum makes liaison surgeons available daily, and on those facts Part III argues for adapted Scrum. So say which facts you are relying on.

    Medic case Original facts (T02)senior doctors are busy Addendum's factsliaison surgeons available daily Spiral Adapted Scrum
    Same project, different facts, different answer. Scrum leans on an available Product Owner, so customer availability is the deciding fact. Either recommendation scores if you state the facts it rests on.

    Worked model answer: a new scenario

    The guide's model answer below is the method run on a fresh case. Read the case, try parts (a)–(c) yourself, then compare.

    The case: CityPermits

    A regional council contracts a vendor, at a fixed price of $3.2M over 14 months, to replace paper building-permit applications with an online portal linked to its 1990s property-rates database. Five months of workshops with council planning officers produce a 400-page specification, signed off before design starts. Builders and residents, who will use the portal, are not consulted. Coding starts in month 8. The rates-database link is first exercised at system integration in month 11. Also in month 8, new state legislation changes permit-fee rules; the vendor prices the change as a contract variation, and the council takes months to approve it. User acceptance testing in month 13 finds that the database interface times out at 30 concurrent users, and in a pilot 40% of builders abandon their applications part-way. The portal goes live 9 months late at $5.1M, without online payment, which was cut to save money.

    (a) What were the project's goals? (b) Evaluate how the process contributed to the setbacks and how it could have been better applied. (c) Recommend and justify an alternative SDLC.

    CityPermits, month by month
    024681012141618202224 MONTH Planplanned: 14 months at a fixed $3.2M Requirementsplanner workshops 400-page spec signed offbuilders and residents not consulted Designdesign Codingcoding New fee law variation stalls for months Integrate, testintegration, month 11: rates DB link exercised for the first time UAT UAT, month 13: timeouts at 30 users; 40% of builders abandon Go-live9 months late live in month 23 at $5.1M (+59%), without online payment · CHAOS: challenged 1 2 3
    1. The plan: a fixed-price contract, $3.2M over 14 months, for an online permit portal linked to a 1990s rates database.
    2. Months 0–5: workshops with planning officers only produce a 400-page specification, signed off before design starts. The portal's real users, builders and residents, are never asked.
    3. Design, then coding from month 8. In the same month new state legislation changes the permit-fee rules. The vendor prices it as a contract variation, and the council takes months to approve it, while coding continues against the old rules.
    4. Month 11: system integration. The rates-database link is exercised for the first time, eleven months in.
    5. Month 13: user acceptance testing (UAT) finds the database interface times out at 30 concurrent users, and in a pilot 40% of builders abandon their applications part-way.
    6. The portal goes live 9 months late (23 months instead of 14) at $5.1M, which is (5.1 − 3.2) ÷ 3.2 = 59% over budget, and online payment was cut. In CHAOS terms it is challenged: delivered, but late, over budget and with less scope.
    7. The three gold badges are the three issues the answer builds chains on: 1 the users' misfit found only at UAT, 2 the integration risk deferred to month 11, and 3 a frozen specification meeting changing law. All three are feedback that arrived months late.
    Model answer (the guide's, not official)

    (a) Goals. The council wanted to cut the cost and delay of processing paper permits, and to give builders and residents online lodgement and payment at any hour. The portal also had to apply the state's permit rules correctly and reuse the existing rates data instead of re-keying it.

    Characteristics. This is a public-sector project on a fixed price, with a legacy system to integrate and regulation that is changing. It has several user groups (planners, builders and residents), most of whom are not IT experts.

    (b) SDLC used (inferred). The case doesn't name it, but the practices are waterfall: a complete specification signed off before design, sequential phases (coding from month 8, integration in month 11, UAT in month 13), a single delivery, and a fixed-price contract that treats every change as a variation.

    Setbacks. The portal went live nine months late (23 months instead of 14) and 59% over budget ((5.1 − 3.2) / 3.2), and online payment was cut. There was also a usability failure (40% abandonment) and a performance failure (timeouts at 30 users). In CHAOS terms the project was challenged.

    How the process contributed.

    1. Requirements were frozen with one stakeholder group, so the misfit was only found at UAT. Only planners were consulted, and waterfall shows users no working software until acceptance testing. The usability problem therefore surfaced in month 13, when rework costs most (Part VII, the cost of quality).
    2. Integration risk was deferred, which forced late rework. The legacy database was first exercised in month 11. Royce warned that when testing comes last, timing and capacity are experienced for the first time, and failures then force redesign (Part II).
    3. A frozen specification and a fixed price met changing law, so change was slow and costly. With no agreed change path, the variation stalled while coding continued against outdated fee rules.

    Better use of waterfall.

    • Apply Royce's "involve the customer" by putting builders and residents into the requirements reviews, with a UI mock-up review before sign-off.
    • Apply Royce's "do it twice" by piloting and load-testing the database interface during design, against performance targets written into the specification (V-model test planning, Part II).
    • Start a risk register (Part IV) with "legislation may change" and "legacy interface may not scale" as high-RE risks, each with an owner, triggers and contingencies, such as a caching layer.
    • Agree a change control board with a fixed turnaround and pre-priced variation rates (Part X), and use phase-gate reviews to re-check the business case (Part I).

    (c) Recommendation: Scrum. All three root causes were late feedback, which an empirical process is designed to remove (Part II). Each Scrum feature below answers one of the issues.

    • Sprint Reviews with real users (issue 1). Builders would try a working lodgement form in the first few sprints, so the 40% abandonment would show up in month 2, not month 13 (Agile principles 1 and 3).
    • A risk-first backlog, spikes and a strict DoD (issue 2). The PO orders the database interface early as a high-risk item. A spike, and a Definition of Done that includes a load test against the real database, then expose the timeouts in the first sprints (Part IV, Part VI).
    • An ordered backlog that absorbs change (issue 3). The new fee rules become backlog items that the PO re-orders at the next Sprint Planning, instead of a variation to a frozen specification. This is responding to change over following a plan.
    • Value-ordered releases (the scope cut). Payment, a Must, ships in an early release, so if money runs out it is the Could-haves that are cut, not payment (Part VI).

    Limitations.

    • A fixed-price, fixed-scope public contract fits Scrum badly, so use a staged or time-and-materials contract with a budget per release (Part IX).
    • Scrum needs an empowered, available PO. Nominate one planner with decision authority, and bring builders to the reviews.
    • Permit decisions are legal records, so audit trails and handover documents must be in the DoD (Part V).
    • Scrum exposes the legacy-database risk early but doesn't remove it, so the risk stays on the register.

    Verdict. Scrum, with these safeguards. Every setback came from feedback arriving months late, and short sprints with user reviews and risk-first ordering cut that delay to weeks.

    Some terms used above, briefly: a spike is a short, timeboxed investigation to reduce a risk or an unknown; the Definition of Done (DoD) is the team's checklist every backlog item must meet before it counts as finished; RE (risk exposure) is probability × impact; MoSCoW sorts requirements into Must, Should, Could and Won't (this time). Each is taught in full in the Part linked beside it.

    CITYPERMITS PROBLEMSCRUM FEATUREEFFECT 1 Users' misfit found in month 1340% of builders abandon in the pilot Sprint Reviews with real users misfit shows in month 2, not 13 2 Database link first tried in month 11timeouts at 30 concurrent users Risk-first backlog, a spike,load test in the DoD timeouts exposed in the first sprints 3 Fee-law change stalls as a variationcoding continues on outdated rules Ordered backlog, re-ordered each sprint new rules handled at next Sprint Planning + Online payment cut to save moneya core goal lost at the end Value-ordered releases (MoSCoW) payment (a Must) ships early
    One feature per issue, never a generic list. This is what the A1 rubric means by "at least three issues linked to features": each red problem gets its own green answer and a concrete effect. A list of Scrum's virtues with no issue attached would earn far less.

    Worked short answer: Medic business drivers exam

    "Document the business drivers for the Medic project." (T01, flagged as an exam testing area.) A business driver is the problem, pressure or opportunity that makes an organisation willing to invest. The Medic case gives six.

    1. Shortage of quality cadavers. There are not enough quality cadavers for practising cochlear-implant and temporal-bone surgery; this is the case's problem statement.
    2. Criticised training model. The apprenticeship model gives too little focused practice and too narrow a caseload, with few non-standard cases.
    3. Patient safety and quality of care. Both suffer when surgeons are under-practised.
    4. Medical indemnifiers. They are exposed to claims arising from poorly trained surgeons. (An indemnifier is the insurer that covers doctors against negligence claims.)
    5. Implant manufacturers. They suffer from the public's perceived risk.
    6. The client surgeons' standing. Cutting-edge training enhances their reputation and RVEEH's training capacity.
    WHY (DRIVERS)GOALTHEN 1 Shortage of quality cadavers 2 Criticised apprenticeship model 3 Patient safety, quality of care 4 Medical indemnifiers' exposure 5 Implant makers: perceived risk 6 Client surgeons' standing Safer, more competent surgeons through repeatable, diverse practice without cadavers measurable successcriteria (Part I) Not drivers: the seven features (load model, stereoscopic rendering, 3D and microscope views, ...) are scope; leave them out.
    Drivers explain why; features describe what. Close the answer by linking the drivers to the goal, safer, more competent surgeons through repeatable, diverse practice without cadavers, and then the goal to measurable success criteria. Listing features here answers a different question.
    Check yourselfA case study never names its SDLC, but describes a requirements document signed off in month 3, coding from month 6, testing in the last two months and a single launch. What should step 3 of your answer say?

    Say that you infer waterfall and say why: a specification signed off up front, sequential phases, testing last and a single delivery are the waterfall markers. A1 rewards stating that the SDLC is inferred rather than pretending the case named it.

    Check yourselfFor step 7, a student writes: "Scrum is better because it is flexible, iterative and customer-focused." Rewrite it to score.

    Tie each feature to one issue from step 5, in the pattern fact → need → characteristic → effect + trade-off. For CityPermits: "Builders were never consulted and 40% abandoned the pilot in month 13 (fact). The team needed user feedback early (need). Scrum's Sprint Reviews put working software in front of real builders every sprint (characteristic), so the abandonment would have shown in month 2 (effect), at the cost of builders' time each sprint (trade-off)." Repeat for at least three issues.

    Check yourselfWhich of these belong in an answer to "Document the business drivers for Medic"? (Select all that apply.)
    1. The shortage of quality cadavers for surgical practice
    2. Stereoscopic rendering of the temporal bone
    3. Medical indemnifiers' exposure to claims
    4. Replay and pause of a recorded procedure
    5. Implant manufacturers' suffering from perceived risk

    A, C and E. B and D are two of the seven features, which are scope, not drivers. Drivers are the reasons to invest; features are what gets built.

    Check yourselfCityPermits was budgeted at $3.2M and cost $5.1M. Show the overrun calculation and give the CHAOS category.
    overrun = (actual − estimate) ÷ estimate
            = (5.1 − 3.2) ÷ 3.2 = 1.9 ÷ 3.2 = 0.59 → 59% over budget

    The portal was delivered, but late, over budget and without online payment, so it is challenged, not failed (a failed project is cancelled or never used).

    In short
    • Eight steps: goals → characteristics → SDLC (inferred if need be) → setbacks with numbers → cause–practice–effect chains → same-SDLC fixes → ONE alternative linked feature by feature → limitations and a verdict.
    • Quote the case's facts and numbers; link at least three issues to features; plan with an issue/evidence/practice/fix/feature grid.
    • Business drivers are reasons to invest (Medic has six), not features; for Medic, say which facts you rely on, because they decide between spiral and adapted Scrum.
    12.5

    Calculation Drill Sheet exam

    Calculation questions are the most reliable marks on the paper: the method is fixed, the working is visible, and partial marking rewards a correct method even when an answer slips. The risk is forgetting a formula, or getting one backwards, under pressure. This section puts every formula in the course on one page with a worked line each, then drills them with seven practice problems.

    Every formula on one page

    Watch the details that are easy to get backwards: the forward pass takes the max EF of the predecessors and the backward pass the min LS of the successors, and a negative variance or an index below 1 is bad. Rows marked "older" are older exam topics that are not in the 2026 slides (Part VIII). The worked lines come from the practice problems below where possible; the others use small illustrative numbers.

    TopicFormula or ruleWorked linePart
    Overrun %(actual − estimate) ÷ estimate(3.1 − 2.0) ÷ 2.0 = 55%I
    Weighted scoringΣ(weight × score), weights sum to 10.5×8 + 0.3×6 + 0.2×5 = 6.8I
    DiscountingDF = 1/(1 + r)t; PV = FV × DF; year 0 is not discountedDF(2, 10%) = 1/1.1² = 0.8264; 110 × 0.8264 = 90.91I
    NPVΣ(benefitst − costst) × DFt; accept if > 0445.2 − 395.1 = +50.1 → acceptI
    ROI (slides)(Σ disc. benefits − Σ disc. costs) ÷ Σ disc. costs; compare with the hurdle (11–14%)50.1 ÷ 395.1 = 12.7%I
    Paybackyears before break-even + unrecovered ÷ net flow in break-even year (discounted: use discounted flows)2 + 110/130 = 2.85 yearsI
    Risk exposureRE = P × I (expected loss); ΣRE sizes a contingency reserve0.3 × $40,000 = $12,000IV
    Risk reduction leverageRRL = (REbefore − REafter) ÷ response cost; > 1 worthwhile; pick the highest(15,000 − 3,000) ÷ 6,000 = 2.0IV
    Communication channelsn(n − 1)/2; adding one person to n people adds n channels12 × 11 ÷ 2 = 66V
    VelocityV = Done SP ÷ sprints; capacity estimate = people × SP/day × days(34 + 41 + 38) ÷ 3 = 37.7 SP/sprintVI
    Delivery forecastsprints = remaining SP ÷ V, rounded up147 ÷ 37.7 = 3.9 → 4 sprintsVI
    Burndownideal burn = committed SP ÷ days; remaining falls only when items are Done38 ÷ 10 = 3.8 SP/dayVI
    Cost of qualityconformance (prevention + appraisal) + nonconformance (internal + external failure)(10 + 20) + (15 + 30) = $75kVII
    QA metricsdefect density = defects ÷ KLOC; removal efficiency = found before release ÷ all; leakage = escaped to a stage ÷ caught before it30 ÷ 12 KLOC = 2.5/KLOC; 90 ÷ 100 = 90%VII
    Three-point estimatePERT TE = (O + 4M + P)/6; triangular (O + M + P)/3; σ = (P − O)/6, add variances along a path (not in slides)C: (4 + 24 + 14)/6 = 7; triangular 24/3 = 8; σ = 10/6 = 1.67VIII
    PNR curveEa = m × (td/ta)4; below ≈ 0.75 td is the "impossible region" (Pressman; revision list)ta = 0.8 td: 1.25⁴ = 2.44 × the effortVIII
    Staffingpeople = effort ÷ duration (Brooks: not interchangeable)36 pm ÷ 9 months = 4 peopleVIII
    Forward passES = max EF of predecessors; EF = ES + DE: ES = max(5, 6) = 6; EF = 6 + 9 = 15VIII
    Backward passLF = min LS of successors; LS = LF − DD: LF = min(6, 16) = 6; LS = 6 − 2 = 4VIII
    FloatTF = LS − ES = LF − EF; FF = earliest ES of successors − EF; critical ⇔ TF = 0B: TF = 1 − 0 = 1; FF = 6 − 5 = 1VIII
    Crashingslope = (crash − normal cost) ÷ (normal − crash duration); crash the cheapest critical option while slope < indirect cost/day; total = direct + indirect × days(2,600 − 2,000) ÷ (6 − 4) = $300/day < $550VIII
    EV inputsPV = budget of work scheduled; EV = Σ(budget × % complete); AC = actual costEV = 100 + 0.6×150 + 0.1×250 = 215VIII
    VariancesSV = EV − PV; CV = EV − AC (negative is bad)SV = 215 − 200 = +15; CV = 215 − 250 = −35VIII
    IndicesSPI = EV/PV; CPI = EV/AC (below 1 is bad)SPI = 1.075; CPI = 0.86VIII
    EV forecastsETC = (BAC − EV)/CPI; EAC = AC + ETC = BAC/CPI; VAC = BAC − EAC; duration ≈ planned ÷ SPIEAC = 250 + 285/0.86 = 581.4VIII
    COCOMO (older)E = a × KLOCb; D = 2.5 × Ec; organic a, b, c = 2.4, 1.05, 0.3810 KLOC: E = 2.4 × 101.05 = 26.9 pm; D = 2.5 × 26.90.38 = 8.7 monthsVIII
    Function points (older)FP = UFP × VAF, VAF = 0.65 + 0.01 × ΣGSC; Mark II = 0.44 × inputs + 1.67 × entities + 0.38 × outputsUFP 200, ΣGSC 45: VAF 1.10 → 220 FPVIII
    WSJFcost of delay ÷ job size; CoD = value + time criticality + risk reduction/opportunity enablementX: 20 ÷ 5 = 4.0XI
    The abbreviations, once

    DF discount factor; PV/FV (in discounting) present/future value; NPV net present value, today's value of all future net flows; ROI return on investment; RE risk exposure; RRL risk reduction leverage; SP story points, relative units of effort; V velocity, Done story points per sprint; KLOC thousand lines of code; O, M, P optimistic, most likely and pessimistic estimates; PNR Putnam–Norden–Rayleigh (Ea effort at actual duration ta, m effort at the nominal duration td); pm person-months; ES/EF/LS/LF early start/finish and late start/finish; TF/FF total and free float (slack); PV (in earned value) planned value; EV earned value; AC actual cost; BAC budget at completion; SV/CV schedule/cost variance; SPI/CPI schedule/cost performance index; ETC/EAC/VAC estimate to complete, estimate at completion, variance at completion; UFP/VAF/GSC unadjusted function points, value adjustment factor, general system characteristics; WSJF weighted shortest job first; CoD cost of delay.

    The formulas students flip
    • CV = EV − AC, never AC − EV. EV comes first in every variance and on top of every index, so positive or above 1 is always good news.
    • Forward pass takes the max (a task waits for its slowest predecessor); backward pass takes the min (a task must finish in time for its most urgent successor).
    • Delivery forecasts round up: 3.9 sprints is 4 sprints, because a part-sprint still has to be held.
    • Year 0 is not discounted, and ROI uses discounted flows.

    P1. Three-point estimates and the critical path

    The problem. Each task is given as (predecessors; O, M, P in days): A (none; 2, 3, 10), B (none; 3, 5, 7), C (A; 4, 6, 14), D (A; 1, 2, 3), E (B, D; 5, 8, 17), F (C; 2, 4, 6), G (E, F; 3, 3, 9), H (D; 1, 3, 5). (a) Find the PERT durations. (b) Find ES, EF, LS, LF, and total and free float. (c) Identify the critical path(s). (d) Give the effect of C slipping 2 days, and of B slipping 3 days. (e) Which one task would you shorten by a day?

    The critical path is the longest path through the network: its tasks have zero slack, so any delay to one of them delays the whole project. Total float (slack) is how far a task can slip without delaying the project; free float is how far it can slip without delaying any successor's early start.

    P1: forward pass, backward pass, critical paths
    Start Finish day 19 A 4 04 04 0 B 5 05 16 1 C 7 411 411 0 D 2 46 46 0 F 4 1115 1115 0 E 9 615 615 0 H 3 69 1619 10 G 4 1519 1519 0 Node: top ES · duration · EF; bottom LS · slack · LF. Red = critical (slack 0).
    1. The network, drawn from the predecessor column: one node per task, an arrow from each predecessor, and Start and Finish nodes. B has no predecessor; E waits for both B and D; G waits for both E and F.
    2. (a) PERT durations with TE = (O + 4M + P) ÷ 6: A (2 + 12 + 10) ÷ 6 = 24/6 = 4; B 30/6 = 5; C (4 + 24 + 14) ÷ 6 = 42/6 = 7; D 12/6 = 2; E (5 + 32 + 17) ÷ 6 = 54/6 = 9; F 24/6 = 4; G 24/6 = 4; H 18/6 = 3.
    3. Forward pass, left to right: ES = the largest EF of the predecessors, EF = ES + duration. A and B start at 0: A 0–4, B 0–5. C and D both follow A, so both start at 4: C 4–11, D 4–6.
    4. E has two predecessors, B (EF 5) and D (EF 6). ES takes the max: ES = max(5, 6) = 6, so E runs 6–15. F follows C: 11–15. H follows D: 6–9.
    5. G waits for E (EF 15) and F (EF 15): ES = max(15, 15) = 15, EF = 19. Finish waits for G (19) and H (9), so the project takes 19 days.
    6. Backward pass, right to left: LF = the smallest LS of the successors, LS = LF − duration. G and H both feed Finish, so LF = 19: G 15–19, H 16–19. E and F both feed only G (LS 15): E 6–15, F 11–15.
    7. D feeds E (LS 6) and H (LS 16), so LF = min(6, 16) = 6, LS 4. C feeds F: 4–11. B feeds E: LF 6, LS 1. A feeds C (LS 4) and D (LS 4): LF = min(4, 4) = 4, LS 0.
    8. Slack (total float) = LS − ES: B 1 − 0 = 1; H 16 − 6 = 10; every other task 0. The zero-slack tasks form two critical paths of 19 days: A–C–F–G (4 + 7 + 4 + 4) and A–D–E–G (4 + 2 + 9 + 4). B–E–G takes 18 days and A–D–H 9.
    TaskO, M, PTEESEFLSLFTFFF
    A2, 3, 104040400
    B3, 5, 75051611
    C4, 6, 14741141100
    D1, 2, 32464600
    E5, 8, 17961561500
    F2, 4, 641115111500
    G3, 3, 941519151900
    H1, 3, 536916191010

    (c) There are two critical paths of 19 days: A–C–F–G and A–D–E–G. By comparison, B–E–G takes 18 days and A–D–H takes 9. Free float: B's only successor E starts at 6, so B's FF = 6 − 5 = 1; H feeds only Finish at 19, so FF = 19 − 9 = 10.

    (d) C is critical, so if it slips 2 days the project takes 21 days. B has 1 day of float, so a 3-day slip in B delays the project by 2 days (to 21), and B–E–G becomes critical.

    (e) Shorten A or G, because they lie on both critical paths, which brings the project down to 18 days. Shortening C alone gains nothing, because A–D–E–G still takes 19.

    P2. Least-cost crashing

    Crashing means paying extra (overtime, more people) to shorten tasks. The trade is worth making while the extra direct cost per day saved is less than the indirect cost per day (overheads that run for as long as the project does). The problem. P → R and Q → R. The normal/crash days and the cost per day saved are P 6/4, $300; Q 5/3, $200; R 4/3, $500. The normal direct cost is $10,000, and the indirect cost is $550/day.

    P2: crash one cheap day at a time
    NETWORK (DAYS NOW) P Q R 6 d5 d4 d 5 d4 d 4 d3 d PATHS P–R 10 (critical) · Q–R 9 P–R 9 · Q–R 9 (both critical) P–R 8 · Q–R 8 P–R 7 · Q–R 7 cost/day: P $300 · Q $200 · R $500 options now: R alone $500, or P + Q $500 R at its limit (3 d); P + Q = $500 < $550 P at 4 d and R at 3 d: no more crashing total cost = direct + $550 × days 15,55015,45015,35015,25015,150 78910 project duration (days) · axis starts at $15,100 10 d · $15,500 9 d · $15,250 8 d · $15,200 7 d · $15,150
    1. At normal durations there are two paths: P–R = 6 + 4 = 10 days (critical) and Q–R = 5 + 4 = 9. Cost = 10,000 + 550 × 10 = $15,500. Only crashing a critical task shortens the project.
    2. The critical path is P–R. The cheapest option on it is P at $300/day, less than the $550/day it saves. Crash P by 1 day: paths 9/9, so 9 days; cost = 10,300 + 4,950 = $15,250.
    3. Now both paths are critical, so a single day must come off both: either R alone ($500) or P + Q together ($300 + $200 = $500). Both cost $500 < $550. Crash R by 1 day: paths 8/8, cost = 10,800 + 4,400 = $15,200.
    4. R is now at its crash limit (3 days). Crash P + Q together ($500 < $550): paths 7/7, cost = 11,300 + 3,850 = $15,150.
    5. P (4 days) and R (3 days) are both at their crash limits, so P–R can't get shorter: stop. The least-cost plan is 7 days at $15,150, a saving of $350 on the normal plan.

    P3. Earned value

    Earned value compares three numbers at a status date: what you planned to have done (PV), the budgeted value of what you actually did (EV), and what you actually spent (AC). The problem. A 10-month project has BAC $500k. At the end of month 4, PV = $200k and AC = $250k. The work packages are WP1 (budget $100k), 100% complete; WP2 ($150k), 60%; and WP3 ($250k), 10%.

    EV  = 100 + 0.6 × 150 + 0.1 × 250 = 100 + 90 + 25 = $215k
    SV  = EV − PV = 215 − 200 = +$15k     SPI = 215 / 200 = 1.075  → ahead of schedule
    CV  = EV − AC = 215 − 250 = −$35k     CPI = 215 / 250 = 0.86   → over budget
    ETC = (BAC − EV) / CPI = (500 − 215) / 0.86 = $331.4k
    EAC = AC + ETC = 250 + 331.4 = $581.4k    (check: 500 / 0.86 = 581.4)
    VAC = BAC − EAC = 500 − 581.4 = −$81.4k   (about 16% over)
    duration ≈ 10 / 1.075 = 9.3 months
    0100200300400500600 $k AT MONTH 4 PV200 EV215 AC250 SV = EV − PV = +15 · SPI 1.075 (ahead) CV = EV − AC = −35 · CPI 0.86 (over) AT COMPLETION BAC500 EAC581.4 VAC = BAC − EAC = −81.4 (about 16% over) if the CPI of 0.86 continues
    Ahead of schedule, but paying for it. EV beats PV (more done than planned) but trails AC (it cost more than it was worth). Meaning: the project is ahead but over budget, so it is paying to go faster (overtime?). Check that this was intended; the cost overrun is the real problem.

    P4. Risk exposure and RRL

    Risk exposure (RE) is a risk's expected loss, probability × impact. Risk reduction leverage (RRL) measures how much exposure a response removes per dollar it costs. The problem. R1: the key back-end developer resigns, with P 30% and a loss of $40,000. R2: the payment-gateway API changes, with P 50% and a loss of $18,000. R3: the data migration corrupts records, with P 10% and a loss of $150,000. (a) Find each RE, the ranking and the contingency. (b) For R3 there are two options: (i) a $6,000 trial migration with reconciliation, which cuts P to 2%, or (ii) a $13,000 vendor guarantee, which caps the loss at $20,000. Which should you choose? (c) For R1, $5,000 of pairing and documentation would cut the loss to $15,000. Is it worth it?

    (A) RE = P × I, RANKED R3 0.1 × 150,000$15,000 R1 0.3 × 40,000$12,000 R2 0.5 × 18,000$9,000 ΣRE = $36,000 → a defensible contingency reserve (B, C) BEFORE → AFTER, RRL R3 (i) trial migration, $6,000 · mitigate RE 15,000 → 0.02 × 150,000 = 3,000 RRL 2.0 ✓ R3 (ii) vendor guarantee, $13,000 · transfer RE 15,000 → 0.1 × 20,000 = 2,000 RRL 1.0 R1 pairing + docs, $5,000 · mitigate impact RE 12,000 → 0.3 × 15,000 = 4,500 RRL 1.5 ✓ RRL = (RE before − RE after) ÷ cost; worthwhile if > 1
    The cheaper response wins on leverage. Option (ii) removes slightly more exposure, but at more than twice the price, so its RRL is only 1.0 (break-even). Option (i) removes $12,000 of exposure for $6,000.
    • (a) RE1 = 0.3 × 40,000 = $12,000; RE2 = 0.5 × 18,000 = $9,000; RE3 = 0.1 × 150,000 = $15,000. So the ranking is R3, R1, R2. ΣRE = $36,000, which is a defensible contingency reserve.
    • (b) Option (i) is a mitigation: REafter = 0.02 × 150,000 = $3,000, so RRL = (15,000 − 3,000)/6,000 = 2.0. Option (ii) is a transfer: REafter = 0.1 × 20,000 = $2,000, so RRL = 13,000/13,000 = 1.0, which is only break-even. Choose (i). Its residual RE of $3,000 stays on the register.
    • (c) REafter = 0.3 × 15,000 = $4,500, so RRL = (12,000 − 4,500)/5,000 = 1.5 > 1, and the response is worthwhile. Note that it mitigates the impact, not the probability.

    P5. Velocity forecast and burndown

    Velocity is the number of story points a team gets to "Done" per sprint, averaged over recent sprints; it turns a backlog's size into a forecast. The problem. The release backlog is 260 SP, and sprints 1–3 delivered 34, 41 and 38 Done SP. (a) Forecast the delivery. (b) The date is fixed at the end of sprint 6: what follows? (c) Sprint 4 commits 38 SP over 10 days, and 26 SP remain after day 6. Interpret this.

    story points remaining 060120180240 01234567 end of sprint fixed date 260226185147 ≈ 34 left forecast 37.7/sprint
    (a, b) The forecast runs past the date. Done points so far and the forecast at 37.7 SP/sprint: about 34 SP are still left at the fixed date.
    story points remaining 0102030 0246810 sprint day actual 26 ideal 15.2 10.8 SP behind ideal: 3.8 SP/day
    (c) Day 6 of sprint 4. The actual reading sits well above the ideal line, so the team is behind.
    • (a) V = (34 + 41 + 38)/3 = 113/3 = 37.7 SP/sprint. Remaining = 260 − 113 = 147, and 147/37.7 = 3.9, which rounds up to 4 more sprints (7 in total).
    • (b) Three sprints × 37.7 ≈ 113 SP, so about 34 SP won't fit. Date and quality are fixed, so scope has to flex: either the Product Owner defers the lowest-priority 34 SP, or the stakeholders agree a later date (Part VI).
    • (c) The ideal burn is 38/10 = 3.8 SP/day, so the ideal remaining at day 6 is 38 − 22.8 = 15.2. The actual figure is 26, which puts the team 10.8 SP behind. Raise the blockers at the Daily Scrum, swarm on the in-progress stories, and agree with the PO which low-priority item leaves, so that the Sprint Goal is protected. Never drop DoD items.

    P6. NPV, ROI and payback

    Money later is worth less than money now, so investment appraisal discounts each future year's flow by DF = 1/(1 + r)t before adding it up. The problem. The discount rate is r = 10%. Costs ($k) are 300 in year 0, then 30 a year in years 1–4. Benefits are 110, 140, 160 and 160 in years 1–4. The minimum acceptable ROI is 12%.

    Year01234
    Net flow−30080110130130
    Cumulative−300−220−110+20+150
    DF10.90910.82640.75130.6830
    Discounted net−300.0072.7390.9197.6788.79
    Cumulative discounted−300.00−227.27−136.36−38.69+50.10
    P6: the cumulative cash flow, year by year
    +150+100+500−50−100−150−200−250−300 1234 year cumulative $k year 0: −300 (not discounted) −220−227.27 −110−136.36 +20−38.69 +150NPV +50.1 payback 2.85 y discounted payback 3.44 y undiscounted cumulative discounted cumulative (r = 10%)
    1. Year 0: net flow −300 (the up-front cost). Year 0 is not discounted: DF = 1/(1.1)0 = 1.
    2. Year 1: net = 110 − 30 = 80. DF = 1/1.1 = 0.9091, so it is worth 72.73 today. Cumulative: −220 undiscounted, −227.27 discounted.
    3. Year 2: net = 140 − 30 = 110 × 0.8264 = 90.91. Cumulative: −110, −136.36 discounted.
    4. Year 3: net = 160 − 30 = 130 × 0.7513 = 97.67. The undiscounted total turns positive (+20); discounted is still −38.69.
    5. Year 4: net 130 × 0.6830 = 88.79. Discounted cumulative = +50.10 = the NPV, positive, so accept. Discounted costs = 300 + 27.27 + 24.79 + 22.54 + 20.49 ≈ 395.1, and discounted benefits = 100.00 + 115.70 + 120.21 + 109.28 ≈ 445.2: NPV = 445.2 − 395.1 = +$50.1k. ROI = 50.1/395.1 = 12.7%, above the 12% minimum.
    6. Payback is where each line crosses zero. Undiscounted: 2 full years, then 110 still to recover out of year 3's 130: 2 + 110/130 = 2.85 years. Discounted: 3 + 38.69/88.79 = 3.44 years. Discounting always pushes payback later. Undiscounted, the ROI would wrongly come out at (570 − 420)/420 = 35.7%.

    P7. Quick-fire

    • (a) When a team grows from 8 to 12, the channels go from 8 × 7/2 = 28 to 12 × 11/2 = 66. That is +38 (+136%) for +50% people.
    • (b) 36 person-months in 9 months needs 36/9 = 4 people, if the work divides (Brooks: people and months are not interchangeable).
    • (c) On WSJF (weighted shortest job first, SAFe's way of ordering work), X (cost of delay 20, size 5) scores 4.0 and Y (CoD 27, size 9) scores 3.0, so do X first.
    • (d) With an estimate of $2.0M and an actual cost of $3.1M, the overrun = 1.1/2.0 = 55%.
    • (e) P 60% and impact 8/10 give RE = 4.8, and on the course's 3 × 3 matrix medium likelihood × high impact comes out High.
    8 people: 8 × 7 ÷ 2 = 28 12 people: 12 × 11 ÷ 2 = 66 +50% people → +38 channels (+136%)
    Channels grow with the square of team size. Each line is a communication channel, a pair of people who may need to keep each other informed: n(n − 1) ÷ 2 of them. Adding one person to n people adds n new channels, which is one reason adding people to a late project can make it later (Brooks).
    Check yourselfIn P1, task D's duration rises from 2 to 4 days. What is the new project duration, and which paths are critical?

    D now runs 4–8, so E starts at max(EF B 5, EF D 8) = 8 and runs 8–17; G starts at max(17, 15) = 17 and ends at 21 days. A–D–E–G = 4 + 4 + 9 + 4 = 21 is now the only critical path; A–C–F–G (19) has 2 days of slack. A–D–H = 4 + 4 + 3 = 11.

    Check yourselfA project has EV $90k, PV $100k, AC $80k. Which statement is correct?
    1. Behind schedule and over budget
    2. Behind schedule and under budget
    3. Ahead of schedule and over budget
    4. Ahead of schedule and under budget

    B. SV = EV − PV = 90 − 100 = −$10k (behind; SPI 0.9). CV = EV − AC = 90 − 80 = +$10k (under budget; CPI 1.125). A student who computes CV as AC − EV gets −10 and wrongly picks A.

    Check yourselfA risk has P = 20% and impact $50,000. A $4,000 response would cut P to 5%. Work out the RRL and say whether it is worthwhile.
    RE before = 0.2 × 50,000 = 10,000
    RE after  = 0.05 × 50,000 = 2,500
    RRL = (10,000 − 2,500) ÷ 4,000 = 1.875

    RRL > 1, so it is worthwhile: each dollar spent removes about $1.88 of expected loss. The residual $2,500 stays on the register.

    Check yourselfA backlog has 200 SP left and the team's velocity is 45 SP/sprint. How many sprints, and why not 4.4?

    200 ÷ 45 = 4.44, which rounds up to 5 sprints. Sprints are fixed timeboxes, so the last 20 SP still need a whole sprint; forecasts always round up.

    Check yourselfWhy does discounted payback (3.44 years) come out later than simple payback (2.85 years) in P6?

    Discounting shrinks every future inflow (year 3's 130 is worth only 97.67 today), while the year-0 cost is not discounted at all. Smaller inflows take longer to repay the same outlay, so the cumulative line crosses zero later. That is also why NPV (+50.1) is far below the undiscounted total (+150).

    In short
    • Learn the formula table with its traps: forward pass max, backward pass min; EV first in every variance and index; forecasts round up; year 0 is not discounted.
    • Show formula → substitution → result with units → meaning, so a slip still earns method marks.
    • The seven drills cover CPM with PERT estimates, crashing, earned value, RE and RRL, velocity and burndown, NPV/ROI/payback, and quick-fire channels, staffing, WSJF and overruns.
    12.6

    The Past Papers

    Old exam papers are the best evidence of how examiners in this area think, but SWEN90016 has none of its own. The study guide uses papers from two older subjects instead. This section says what they are, how far to trust them, which topics they favoured, and where each question's model answer sits.

    What they are

    The past papers are transcribed library scans from two predecessor subjects (earlier subjects that covered similar ground): 433-443 Software Project Management (1998–2002), and the process-and-management Part A (plus one stakeholder question) of 433-341 Software Engineering Process and Practice (2008, 2009). No SWEN90016 paper exists. Throughout this site, questions from these papers are labelled as coming from a predecessor subject, and their model answers are the study guide's, not official.

    How far to trust them

    OLD PAPERS (1998–2009)2026 EXAM Styletrust ✓ Definitions, "describe and justify", scenario recommendations, network and earned-value calculations. Matches the 2026 learning outcomes and A1. Formatdon't ✗ Handwritten, mostly 3 hours, 60–120 marks,often "attempt three of four" 2 hours, 120 marks, a Canvas quiz:MCQs, MRQs and extended written questions Weightingdon't ✗ Many "older" topics: COCOMO, function points,RRL, crashing, contracts, copyright, power Half the lectures: Agile, Scrum, agile planning,SAFe, the ACS Code (none in the old papers)
    Trust their style, but not their format or their weighting. Use the old questions to practise the kind of thinking the exam rewards, not to guess what fills the paper. The older topics (COCOMO, function points, least-cost crashing, contracts, copyright, kinds of power) are covered on this site but are not in the 2026 slides.

    Topic frequency

    The papers hold 79 questions (counting 1999 Q19 as three parts), and the chart shows how they spread over the study guide's sections, with the Part of this site that covers each.

    GUIDE SECTION (THIS SITE'S PART)QUESTIONS, 1998–2009PAPERS Quality and reviews (VII) 14 all seven (5 in 1999) Scheduling, CPM, crashing (VIII) 13 all seven (6 in 2002) Stakeholders, people, teams (V) 11 all but 2009 SDLC models (II) 9 all but 2001 and 2008 Risk (IV) 7 1998–2001 Projects and PM (I) 6 1998, 2001, 2002, 2008, 2009 Law and contracts (older) (IX) 6 1998–2001 Estimation models (older) (VIII) 5 1998–2002 Earned value and control (VIII) 4 1999, 2002 Configuration management (X) 4 1998, 1999, 2001 §6, §9 ethics, §11 (III, VI, IX, XI) 0: no Agile, Scrum, agile planning, ethics (ACS) or SAFe at all Grey bars are "older" topics not in the 2026 slides. Total 79 questions (1999 Q19 counted as three parts).
    The old examiners kept coming back to five areas: quality and reviews, scheduling calculations, people and stakeholders, SDLC choice, and risk, and all of them are still core. The red row is the warning: the half of the 2026 course on Agile, Scrum, agile planning, SAFe and the ACS Code has no past-paper questions at all.

    So the old examiners returned most often to quality and reviews, scheduling calculations, people and stakeholders, SDLC choice and risk, and all of these are still core. The old papers say nothing about Agile, Scrum, SAFe and ethics, so for those use each Part's self-test questions, the tutorials and the Canvas practice exam, whose official answers sections 12.10 and 12.11 explain.

    Where each old question's model answer sits

    The study guide places every old question in the self-test of the section that teaches it. The table gives, for each paper, the question and the self-test question that holds its model answer, written as Part · question number in the guide's self-test (for example "II·Q4" is the guide's §2.14 self-test, question 4, in Part II).

    PaperQuestion → self-test with the model answer
    433-443 1998Q1 I·Q1; Q2 II·Q1; Q3 VIII·Q12; Q4 V·Q1; Q5 VIII·Q16; Q6 IV·Q2; Q7 X·Q1; Q8 IX·Q14; Q9 VII·Q1; Q10 V·Q2; Q11 II·Q2; Q12 II·Q3
    433-443 1999Q1 II·Q4; Q2 II·Q5; Q3 VIII·Q12; Q4–Q5 VIII·Q7; Q6 V·Q3; Q7 V·Q4; Q8 IV·Q6; Q9 IV·Q3; Q10 VII·Q2; Q11 VII·Q3; Q12 VII·Q4; Q13 VII·Q5 and X·Q3; Q14 VIII·Q15; Q15 IX·Q10; Q16 IX·Q11; Q17 VII·Q6; Q18 X·Q2; Q19.1 VIII·Q14; Q19.2 II·Q9; Q19.3 IV·Q7
    433-443 2000Q1 II·Q6; Q2 VIII·Q13(b); Q3 V·Q5; Q4 IV·Q4; Q5 V·Q6; Q6 VIII·Q16; Q7 IX·Q12; Q8 VII·Q7
    433-443 2001Q1 I·Q2; Q2 V·Q4; Q3 X·Q4; Q4 X·Q5; Q5 VII·Q8; Q6 VII·Q9; Q7 VII·Q10; Q8 IV·Q5; Q9 V·Q7; Q10 V·Q8; Q11 VIII·Q13(a); Q12 VIII·Q18; Q13 IV·Q8; Q14 IX·Q13; Q15 IX·Q14
    433-443 2002Q1 I·Q3; Q2 V·Q9; Q3 I·Q4; Q4 VIII·Q4; Q5 VIII·Q5; Q6 VIII·Q13(a); Q7 VIII·Q17; Q8 VIII·Q10; Q9 VIII·Q4; Q10 II·Q7; Q11 VII·Q11; Q12 VIII·Q11; Q13 VIII·Q9; Q14 VIII·Q6
    433-341 2008Q1 VIII·Q3; Q2 I·Q5; Q3 VII·Q12; Q4 VII·Q13; Q5 V·Q10
    433-341 2009Q1 I·Q6; Q2 II·Q8; Q3 VIII·Q2; Q4 VII·Q14
    How to use them

    Answer an old question as if it were in the 2026 format: give yourself one minute per mark at 2026 rates, type it in a plain text box, and apply the 2026 skeletons (section 12.3). About 15 of them, spread across the sections, make a mock exam (section 12.9).

    Check yourselfTrue or false: "The old papers show that SAFe and Scrum are rarely examined, so they are low priority."

    False. The old papers (1998–2009) have nothing at all on Agile, Scrum, agile planning, SAFe or the ACS Code, so they can't tell you how often those are examined now. In 2026 those topics fill half the lectures, and the official practice exam asks about release planning, Sprint Planning, the DoD, the Product Backlog and SAFe. Trust the old papers' style, not their weighting.

    Check yourselfWhich topic appears in all seven old papers? (Select all that apply.)
    1. Quality and reviews
    2. Risk
    3. Scheduling, CPM and crashing
    4. Configuration management

    A and C. Quality and reviews (14 questions) and scheduling (13) appear in all seven papers. Risk (7) appears in 1998–2001 only, and configuration management (4) in 1998, 1999 and 2001.

    In short
    • The past papers come from predecessor subjects 433-443 (1998–2002) and 433-341 (2008–09); no SWEN90016 paper exists.
    • Trust their style, not their format or weighting: they lack Agile, Scrum, SAFe and the ACS Code entirely, and over-represent older topics.
    • Their favourites, quality, scheduling, people, SDLC choice and risk, are still core; every old question has a model answer in a Part's self-test.
    12.7

    Must-Know Lists exam

    Many questions, objective and written, rest on a counted list: "the five Scrum events", "the four ACS values". Get the count wrong, or slip in an item from a neighbouring list, and the marks go. These are the lists to be able to recite cold, with the right count. Each row gives the items in brief; the Part named in the tab teaches them in full.

    SCRUM AT A GLANCE: COUNT THEM 3 Pillars transparency · inspection · adaptation 5 Values commitment · focus · openness · respect · courage 3 Accountabilities Product Owner Scrum Master Developers value, backlog · effectiveness, servant leader· Sprint Backlog, DoD 5 Events Sprint ≤ 1 month Planning 8 h Daily Scrum 15 min Review 4 h Retrospective 3 h 3 Artefacts Product Backlog → Product Goal Sprint Backlog → Sprint Goal Increment → Definition of Done Timeboxes are the maxima for a one-month sprint (Scrum Guide 2020); shorter sprints get shorter events. Each artefact → its commitment.
    3 – 5 – 3 – 5 – 3. Pillars, values, accountabilities, events, artefacts. Practice-exam questions 9, 12, 13, 15 and 16 all lean on this one picture (section 12.10). Role colours here match the rest of the site: Product Owner, Scrum Master, Developers.
    ListItems in briefPart
    Project characteristics (6)change; temporary; cross-functional; the unknown; unique; varies in sizeI
    Triple constraint; process groups (5)time, resources (cost), scope, quality inside; initiating, planning, executing, monitoring and controlling, closingI
    CHAOS outcomes (3); top factorssuccessful, challenged, failed; executive sponsorship, emotional maturity, user involvement, optimisation (15% each, non-technical)I
    Business case contents (9)executive summary, reasons, options, benefits, dis-benefits, timescale, costs, investment appraisal, major risksI
    Appraisal techniques (4); charter sectionsROI, NPV, payback, ROM; purpose, objectives (scope, deliverables), overview, schedule, personnel and stakeholders, risk management, approvalI
    Royce's five fixesprogram design first; document the design; do it twice; plan, control and monitor testing; involve the customerII
    Spiral quadrants (4); Boehm's difficulties (3)objectives and constraints → evaluate alternatives, resolve risks → develop and verify → plan next; contract fit, needs risk expertise, needs elaborationII
    Formal / agile / hybrid (T02)formal: customer knows, stable requirements, mature tech; agile: customer gives time, requirements emerge, change welcome; hybrid: client's prescriptive modelII
    ListItems in briefPart
    Manifesto values (4)individuals and interactions; working software; customer collaboration; responding to change (each over its right-hand item)III
    Agile principles (12)early continuous delivery; welcome change; deliver frequently; business and developers daily; motivated individuals; face-to-face; working software = progress; sustainable pace; technical excellence; simplicity; self-organising teams; reflect and adjustIII
    Agile mindset pillars (4)respect; sustainable flow; innovation; relentless improvementIII
    Agile assumptions (8; slides show 5)one stakeholder role; small co-located team; user available; non-critical; quick prioritised increments; little documentation; early release over verification; no major refactoring, developers maintainIII
    XP values (5); Kanban fundamentals (5)communication, simplicity, feedback, courage, respect; visualise, limit WIP, manage flow, explicit policies, improveIII
    Scrum pillars (3); values (5)transparency, inspection, adaptation; commitment, focus, openness, respect, courageIII
    Scrum accountabilities (3)Product Owner (value, backlog); Scrum Master (effectiveness, servant leader); Developers (Sprint Backlog, DoD)III
    Scrum events (5), 1-month timeboxesSprint ≤ 1 month; Planning 8 h; Daily Scrum 15 min; Review 4 h; Retrospective 3 hIII
    Scrum artefacts (3) → commitmentsProduct Backlog → Product Goal; Sprint Backlog → Sprint Goal; Increment → Definition of DoneIII
    ListItems in briefPart
    Kinds of risk (3); process (5)project, product, business; plan, identify, analyse and assess, respond, monitor and controlIV
    Risk identification (6)pondering; interviews; brainstorming; checklists; Delphi; SWOTIV
    Risk responsesthreats: accept, avoid, mitigate, transfer; opportunities: exploit, enhance, share, acceptIV
    Register fields (5); monitoring tools (3)ID, trigger, owner, response, resources; audits, reviews, status meetingsIV
    Why document in agile (4); how (3)organisational memory; external groups; audit and compliance; complex ideas; JBGE (just barely good enough), just in time, livingV
    Stakeholder analysis (5); engagement levels (5)identify, understand interests, assess influence, prioritise, manage relationships; unaware, resistant, neutral, supportive, leadingV
    Power–interest grid (4)manage closely; keep satisfied; keep informed; monitorV
    Team structures (4); teamicide (7)autocracy, anarchy, democratic, collaborative; defensive management, bureaucracy, separation, fragmented time, quality-reduced product, phony deadlines, clique controlV
    Communication model; plan (11)source, transmitter, channel, receiver, destination, noise, feedback; what, channel, when, who, needs, resources, confidentiality, flow, constraints, templates, escalationV
    Conflict modes (5)forcing, accommodating, avoiding, compromising, collaborating (preferred)V
    ListItems in briefPart
    Backlog steps (5); 3 C'suser stories, acceptance criteria, MoSCoW, story points, DoD; card, conversation, confirmationVI
    INVESTindependent, negotiable, valuable, estimable, small, testableVI
    MoSCoWmust, should, could, won't (this time)VI
    Why story points (4)relative is easier; hours ignore overheads; velocity hard to weaponise; value vs effortVI
    Sprint Planning topics (3); DoD levels (3)why (Sprint Goal), what (PBIs), how (tasks ≤ 1 day); PBI, sprint, releaseVI
    Planning pitfalls (7)overcommitting; no release plan; no continuous testing; unclear test procedures; weak sprint planning; late technology decisions; unclear rolesVI
    ListItems in briefPart
    Cost of quality (4)prevention, appraisal (conformance); internal, external failure (nonconformance)VII
    QM processes (3); test levels (4)plan, assure (process), control (product); unit, integration, system, acceptanceVII
    SQA plan sections (6)product overview; product plan; quality goals; process; standards; risksVII
    Reviews: kinds; formal types; rolestechnical, management, business; walkthrough, inspection, audit; moderator, author, reader, recorder, inspectorsVII
    CMM levels (5)initial, repeatable, defined, managed, optimisingVII
    McCall (11 factors, 3 groups)operation: correctness, reliability, efficiency, integrity, usability; revision: maintainability, flexibility, testability; transition: portability, reusability, interoperabilityVII
    ISO/IEC 25010:2023 (9)functional suitability, performance efficiency, compatibility, interaction capability, reliability, security, maintainability, flexibility, safetyVII
    ListItems in briefPart
    Schedule steps (5); WBS rules (5)WBS, dependencies, estimates, resources, schedule; 100%, deliverable-oriented, mutually exclusive, work packages, numberedVIII
    Dependencies (4); EV termsFS, SS, FF, SF; PV (BCWS), EV (BCWP), AC (ACWP), BACVIII
    ListItems in briefPart
    ACS values (4); ethics steps (7)honesty, trustworthiness, respect for others, respect for the profession; facts, stakeholders, issues, clauses, options, decision, act and preventIX
    CM activities (5); IEEE 828 (4)identification, version control, change control, auditing, status reporting; identify, control, status accounting, auditX
    CI types (3); version, variant, releasebasic, aggregate, derived; new function, same function on another platform, delivered externallyX
    Change control (3); CCB outcomesinitiate, evaluate, make; approve, approve with conditions, defer or rejectX
    Essential SAFe areas (7)PI Planning, ART, roles, Scrum of Scrums, Program Backlog, System Demo, Inspect & AdaptXI
    SAFe roles (7)RTE, Product Management, System Architect, Business Owners; PO, Scrum Master/Team Coach, Agile TeamXI
    PI Planning outputs; ROAMPI objectives, program board, ROAMed risks, iteration plans, confidence vote; resolved, owned, accepted, mitigatedXI
    Scrum → SAFe eventsPlanning → PI Planning; Daily Scrum → Scrum of Scrums; Review → System Demo; Retrospective → Inspect & AdaptXI

    A few abbreviations from the tables: ROM rough order of magnitude; WIP work in progress; PBI Product Backlog item; SQA software quality assurance; CMM Capability Maturity Model; FS, SS, FF, SF finish-to-start, start-to-start, finish-to-finish, start-to-finish; BCWS/BCWP/ACWP the older names for PV, EV and AC (budgeted cost of work scheduled, budgeted cost of work performed, actual cost of work performed); CI configuration item; CCB change control board; PI Program Increment; ART Agile Release Train; RTE Release Train Engineer; ROAM the four ways a PI Planning risk is dealt with.

    Items that wander into the wrong list

    "Contingency" is not one of the four threat responses (accept, avoid, mitigate, transfer). "Backlog refinement" is not one of the five Scrum events. SAFe's System Demo is not the Scrum Sprint Review, though it is its scaled counterpart. A list question checks the count and the boundary of the list.

    Check yourselfWhich of these are Scrum artefacts, as opposed to commitments? (Select all that apply.)
    1. Product Backlog
    2. Sprint Goal
    3. Increment
    4. Definition of Done
    5. Sprint Backlog

    A, C and E. The three artefacts are the Product Backlog, the Sprint Backlog and the Increment. The Sprint Goal (B) and the Definition of Done (D) are commitments, attached to the Sprint Backlog and the Increment respectively; the third commitment is the Product Goal.

    Check yourselfName the four ACS values and the five CM activities, without looking.

    ACS values (4): honesty, trustworthiness, respect for others, respect for the profession. CM activities (5): identification, version control, change control, (configuration) auditing, status reporting.

    Check yourselfWhich of these are among the six risk-identification techniques? (Select all that apply.)
    1. Delphi
    2. Risk exposure
    3. SWOT
    4. Brainstorming
    5. Transfer

    A, C and D. The six are pondering, interviews, brainstorming, checklists, Delphi and SWOT. Risk exposure (B) is an analysis measure, and transfer (E) is a response: both belong to other lists.

    In short
    • Learn every list with its count; a wrong count or an item from a neighbouring list loses marks.
    • Scrum is 3–5–3–5–3: pillars, values, accountabilities, events, artefacts (each artefact with its commitment).
    • Put the lists on your notes sheets grouped by topic, and recite them cold in the final fortnight.
    12.8

    The Project in the Exam

    The exam covers "the project" (W01a), meaning your A2 team project, run with Agile and Scrum. A question such as "Describe how your team did X and evaluate it against Scrum" can only be answered from your own experience, so it pays to prepare that experience as evidence. Assignment 2 ran until 23 October 2026, and AI help on assessments isn't allowed, so this site says nothing about the A2 brief or its deliverables. Use this section only after your team has submitted.

    What to be ready to discuss

    Be ready to discuss each of these, with a concrete example from your own team.

    Part III

    Roles

    Who acted as Product Owner and Scrum Master, and how decisions were made.
    Part VI

    Sprint planning

    Your Sprint Goals, how you selected items, and how you broke them into tasks.
    Part VI

    Estimation

    The technique you used, your estimates against the actuals, and the lessons.
    Part VI

    Velocity and burndown

    What your charts showed, and why.
    Part VI

    DoD and acceptance criteria

    Their contents and how they changed, and any "done but not Done" work.
    Part III

    Daily stand-ups

    The format, and the impediments raised and removed.
    Part VI

    Reviews and retrospectives

    The feedback you received, and one improvement and whether it worked.
    Part IV

    Risks and issues

    The ones you actually hit, and your responses.
    Part V

    Communication and conflict

    Your channels and norms, and one disagreement and how it was resolved.
    Part X

    Git as configuration management

    Branches, pull-request reviews, merge conflicts, and tags as baselines.
    Part VII

    Quality practices

    Your reviews and testing, and what the DoD enforced.
    Parts II, V

    Documentation and tailoring

    What you documented and why, and where you were hybrid rather than pure Scrum.

    "Done but not Done" is work the team called finished that didn't meet the Definition of Done, such as a feature coded but never tested. A hybrid process mixes a formal model's practices into an agile one, for example a client-required design document inside Scrum.

    A reflective answer in four steps

    1What we didthe practice,described concretely 2What happenedthe result, with evidence:a number, artefact or date 3Whythe cause in course terms:INVEST, Brooks' law, ... 4What we'd changea specific practice andits effect, tied to theory the change feeds the next sprint An honest analysis of a failure beats a described success.
    Evidence and theory make it reflection, not a story. Step 2 needs something checkable (a velocity figure, a burndown, a date), and step 3 needs a course concept, for example a story that broke INVEST's "small", fragmentation of time (one of the teamicide causes), or Brooks' law. The loop back is the retrospective's job in Scrum.
    The shape, with placeholders

    What we did: "In sprint [n] we committed to [x] story points, including one story, [story], estimated at [y] points." What happened: "We finished [z] points; the burndown stayed flat for [k] days because that story wasn't Done until the last day." Why: "The story broke INVEST's small: it couldn't be finished inside a few days, so no progress showed until it was all done." What we'd change: "Split stories over [y] points at refinement, so each fits a few days and the burndown shows real progress."

    Fill the brackets from your own team's records; invented details are easy for a marker to spot.

    Check yourself"Our retrospectives went well and everyone enjoyed them." What is missing from this reflective answer?

    Almost everything after step 1. It needs evidence (what came out of the retrospectives: an action, a changed practice, a number), a why in course terms, and a specific change with its expected effect. Better still, pick a retrospective action that didn't work and explain why: an honest analysis of a failure beats a described success.

    In short
    • The exam can ask how your team ran Scrum; prepare twelve areas, from roles and estimation to Git and documentation, each with a concrete example.
    • Answer reflectively in four steps: what we did → what happened (evidence) → why (course terms) → what we'd change (practice + effect).
    • Honest analysis of failure scores better than a polished success story; use this section only after A2 is submitted.
    12.9

    The Final-Fortnight Plan

    Revision without a plan drifts towards the topics you already like. This plan spreads the whole course over the last four weeks before the exam, then switches from learning to rehearsal. It assumes about 2–3 hours a day; shift days around your other exams, which start on 2 November.

    Two words in it need defining. On a section day, read the Part, do its self-test questions without looking, mark them, and log every miss in an error log, a running list of what you got wrong and why. "Timed" means typed in a plain text box against the clock, as in the exam. The subject's consultation sessions run in SWOTVAC and the week before the exam (details on Canvas), so take your error log's open questions to them.

    MON TUE WED THU FRI SAT SUN Mon 26 Oct Read 12.1–12.3 set up LockDown start error log Tue 27 Part I + self-test drill P6 Wed 28 Part II + self-test 12.4 steps from memory Thu 29 Part III + self-test Scrum rows of 12.7 Fri 30 Part VI + self-test drill P5 Sat 31 Part IV + self-test drill P4 Sun 1 Nov Part V + self-test drill P7 Mon 2 Part VIII, 1st half self-test Q1–Q6 drill P1, P2 Tue 3 Part VIII, 2nd half self-test Q7–Q18 drill P3 Wed 4 Part VII + self-test Thu 5 Part IX + self-test timed ethics, 15 min Fri 6 Part X + self-test Sat 7 Part XI + self-test redo T10 NovaSuite Sun 8 12.4 method 25-min Medic SDLC answer, timed Mon 9 recite 12.7 lists start notes sheets Tue 10 formulas from memory redo P1–P7 Wed 11 MOCK 1: 15 min + 2 h mark: official guide redo PERT, EV Thu 12 re-study the 2 weakest sections Fri 13 Medic sweep T01 + T02 answers Sat 14 5 reflections (12.8) print notes sheets Sun 15 MOCK 2: 2 h, timed missed Q + new case Mon 16 review mock 2 redo missed calcs re-read 12.3 table Tue 17 keep it light check laptop, pack ID + notes; sleep Wed 18 EXAM 12:30 REB East arrive early set-up study a Part + its self-test timed case answer consolidate mock exam light day exam
    Four weeks: learn, then practise, then rehearse. The first fortnight works through the Parts with a self-test and a drill each; the second consolidates and runs two full mocks. Shift days around your other exams, which start on 2 November. Between 5 and 18 November a gold today ring marks the current day.
    DayThe plan in full
    Mon 26 OctRead sections 12.1–12.3 (the format is now confirmed), set up LockDown Browser using the university's student guide, and start the error log.
    Tue 27 OctStudy Part I and do its self-test, then drill P6.
    Wed 28 OctStudy Part II and do its self-test, then write the 12.4 steps from memory.
    Thu 29 OctStudy Part III and do its self-test, then learn the Scrum rows of 12.7.
    Fri 30 OctStudy Part VI and do its self-test, then drill P5.
    Sat 31 OctStudy Part IV and do its self-test, then drill P4.
    Sun 1 NovStudy Part V and do its self-test, then drill P7.
    Mon 2 NovStudy the first half of Part VIII (the guide's §8.1–§8.9: WBS to crashing) and do self-test Q1–Q6, then drill P1 and P2.
    Tue 3 NovStudy the second half of Part VIII (§8.10–§8.15: earned value onwards) and do self-test Q7–Q18, then drill P3.
    Wed 4 NovStudy Part VII and do its self-test.
    Thu 5 NovStudy Part IX and do its self-test, then answer one ethics scenario, timed (15 min).
    Fri 6 NovStudy Part X and do its self-test.
    Sat 7 NovStudy Part XI and do its self-test, then redo the T10 NovaSuite activities without looking.
    Sun 8 NovWork through section 12.4, then write a timed (25 min) Medic SDLC answer on the Part II (spiral) or Part III (adapted Scrum) facts.
    Mon 9 NovRecite every list in 12.7 cold, re-learn the misses, and start drafting your two double-sided A4 notes sheets (12.1).
    Tue 10 NovWrite the 12.5 formula sheet from memory, and redo P1–P7 without notes.
    Wed 11 NovMock 1, timed like the real exam (15 minutes' reading, then 2 h): the Canvas practice exam in its LockDown Browser version if you haven't yet done it, otherwise about 15 old questions from 12.6 spread across the sections. Mark it against the staff's official Practice Exam Guide, using 12.10–12.11 to see why each answer is right and which Part to revisit. Judge your written answers on their structure and their use of the scenario rather than on matching the staff's wording, and don't rote-learn the answers; then redo the PERT and earned-value questions with changed numbers.
    Thu 12 NovUse the error log to pick the two weakest sections, and re-study them.
    Fri 13 NovDo a Medic sweep: every Medic application (one per Part), the T01 drivers and the T02 SDLC arguments.
    Sat 14 NovFor the project, write five short reflections from your own notes (12.8). Finalise and print your notes sheets.
    Sun 15 NovMock 2, timed at 2 h: the self-test questions you missed, plus one new case answer.
    Mon 16 NovReview mock 2, redo the calculations you missed, and re-read the 12.3 table.
    Tue 17 NovKeep it light. Go over the formulas and lists once; check your laptop, charger, LockDown Browser and Canvas login; pack your photo ID and printed notes sheets; and sleep.
    Wed 18 NovExam, 12:30–2:45 pm at the Royal Exhibition Building East (15 minutes' reading, then 2 hours). Skim your notes sheets in the morning, and arrive early.
    Check yourselfYou sit Mock 1 and your written answer on the stakeholder question names different roles from the staff's answer. Is that a problem?

    Not in itself. The staff label their scenario answers as examples with "variations accepted", and the plan says to judge your answers on structure and use of the scenario, not on matching the staff's wording. What matters is whether each placement is justified with evidence from the scenario. Rote-learning the staff's roles would, in the staff's own words, likely attract low marks.

    In short
    • Weeks 1–2: a Part a day with its self-test and a drill, logging every miss in an error log.
    • Weeks 3–4: lists, formulas, notes sheets, two timed mocks marked against the official guide by structure, not wording, and the weakest sections again.
    • The day before is light: check the laptop, pack ID and notes, and sleep.
    12.10

    The Official Practice Exam: MCQs and MRQs exam

    On 29 October the coordinator posted a Practice Exam Guide on Canvas (Modules > Practice Exam), introduced as an example of how to address the questions. It gives the staff's answer to every question on the practice exam: seventeen multiple-choice and multiple-response items, a PERT question, an earned-value question, and three scenario questions on ethics, stakeholders and agile reasoning. These answers are official: they are the subject staff's own. This section and the next work through them, explaining why each answer is right and pointing to the Part that teaches the idea, because what carries over to a final with different questions is the reasoning, not the answers.

    The practice exam's question text isn't among the files the study guide was built from, so where the wording of a question matters, the explanation infers it from the answer and says so. In three places the staff's own working contains a slip: the earned-value fractions, the name of a dependency type, and the polarity of two Scrum answers. In each case the correct version is given beside the staff's, so that you take the right formula or definition into the exam rather than the typo.

    What the staff say about marking

    The staff's four warnings (official)
    1. Definition-style answers attract low marks. A written answer that explains what a concept is, without using it on the question's facts, scores poorly however accurate it is.
    2. Rote-learning the answers in the guide is likely to attract low marks. The staff want you to show understanding by applying the concepts to different scenarios, questions and contexts, and to give justifications that bear directly on the question asked.
    3. When a question tells you to base your response on the scenario, do exactly that, and feel free to quote the relevant parts of it; a few quoted words such as "one of many initiatives" are often the strongest evidence you can give.
    4. The topics in the real exam may differ from the practice exam. The Ed FAQ adds that the final is similar in difficulty, but that the topics, and what you are asked to do with them, can change.

    Taken together, these warnings explain the shape of every model answer below. Each one names a concept, ties it to a specific fact in the scenario, and says why that fact supports the conclusion (the justification). That chain is what earns the marks, and it is the thing to practise. The scenario answers are also labelled as examples with "variations accepted", so a different stakeholder, issue or acceptance criterion scores just as well if you justify it from the scenario. Since the Ed FAQ confirms that every written answer is partially marked, a well-reasoned answer that differs from the staff's is not wasted.

    Concepte.g. power–interest grid Scenario evidence"one of many initiatives" Justificationso the CEO's interest is low a definition stops here → low marks, however accurate
    Concept → evidence → justification. Every staff model answer has this shape, which is why rote-learning their wording doesn't help: a new scenario needs new evidence and new justifications.

    The seventeen objective questions, by topic

    Several staff answers list two, three or even four options, which marks those questions as multiple-response, so keep the scoring rule in mind: each wrong tick cancels a right one. Q16 has four correct options, one more than the "two or three" the revision lecture gave as typical, so treat that figure as a guide rather than a cap and judge every option on its own merits. The answers are grouped by topic rather than in question order, so that each group sends you back to one Part.

    Agile release and sprint planning · VI Q1 Q2 Q8 (2) Q9 Q15 (2) Stories, quality, DoD · VI, VII Q3 Q7 (2) Q16 (4) Dependencies · VIII Q4 (staff slip) Risk · IV Q5 (3) Q17 (3) Config. mgmt · X Q6 (3) False statements Q12 Q13 (polarity) Process models and SAFe · II, XI Q10 Essential SAFe Q11 Program Backlog Q14 Spiral
    Numbers in brackets show how many options the staff marked correct (none means one). Seven of the seventeen are multiple-response, and Q16 has four correct options. Note how much of the paper is Agile and Scrum: topics the old past papers never touched.

    Agile release and sprint planning (Q1, Q2, Q8, Q9, Q15)

    Q1's answer is that in fixed-date release planning, scope is flexible. The staff point back to the Week 5 lecture: each sprint has a fixed length, usually two to four weeks, and work that isn't finished moves to the next sprint, so when the release date is fixed it is the amount of work that adjusts. In numbers, the team can deliver roughly velocity × the number of sprints left before the date, and the Product Owner fills that capacity from the top of the ordered backlog, deferring whatever doesn't fit. This is the "date and quality fixed, scope variable" rule and the "timebox fixed, scope flexes" rule of Part VI.

    Q2 is the mirror image, fixed-scope release planning, and here the staff's wording is garbled (the transcript marks it [sic]). The idea it reaches for is that you total the story points of the scope you must deliver, the Must-haves, and divide by velocity to get the number of sprints, so the scope determines the length of the release. Read the staff's "length of the sprint" as the length of the release: a sprint is a fixed timebox and never stretches to fit the scope, and the arithmetic is T = ΣSP ÷ V.

    Q1 · FIXED DATE → SCOPE FLEXES Sprint 1 Sprint 2 Sprint 3 fixed date capacity ≈ velocity × sprints left 1 · Must 2 · Must 3 · Should capacity line 4 · Could (deferred) 5 · Could (deferred) below the line:next release
    Fixed date: count the sprints, then cut the backlog. The PO fills the capacity from the top; what doesn't fit waits.
    Q2 · FIXED SCOPE → LENGTH FOLLOWS Must Must Must ΣSP of the Musts sprints = ΣSP ÷ V, rounded up S1 S2 S3 S4 release each sprint keeps its fixed length; the NUMBER of sprints follows the scope
    Fixed scope: total the Musts, divide by velocity. The staff's "length of the sprint" means the length of the release.

    Q8's two answers are that agile planning is iterative and is revisited in every sprint, and that it should involve the whole team: the progressive planning and the whole-team Sprint Planning of Part VI. Q9's answer, "before the development work of the sprint begins", fits a question about when Sprint Planning happens (an inference from the answer): it opens the Sprint, so the Sprint Goal and Sprint Backlog exist before anyone starts building. Q15's answer, the Sprint Backlog and the Sprint Goal, fits a question about what Sprint Planning creates or updates. The staff add a useful map of where the other items usually change.

    WHEN IT HAPPENSWHAT IT TYPICALLY CREATES OR UPDATES Sprint Planning (Q15) Sprint Backlog + Sprint Goal Sprint Review Product Goal Backlog refinement (ongoing) Product Backlog Sprint Retrospective Definition of Done
    Each item has its usual moment. The staff's map: Sprint Planning makes the Sprint Backlog and Sprint Goal; the Product Goal changes at the Sprint Review, the Product Backlog during refinement, and the Definition of Done at the Sprint Retrospective (Parts III and VI).

    Quality, user stories and the Definition of Done (Q3, Q7, Q16)

    Q3's answer is Acceptance Test-Driven Development (ATDD), in which the stakeholders and the team agree the acceptance criteria, and write acceptance tests from them, before any code exists (Part VII). Its neighbours are easy to confuse. TDD (test-driven development) works at the level of units: a developer writes a failing unit test, then the code to pass it. BDD (behaviour-driven development) adds a shared Given–When–Then notation tied to business goals. So look for clue words such as "acceptance criteria first" or "stakeholders and team agree the tests".

    Q7's two correct options are both well-formed user stories. A user story is a short requirement written from a user's point of view, in the template "As a [role], I want [goal], so that [benefit]".

    Q7 correct option 1 (official)

    "As a chef, I want to see the list of items in the current orders sorted by time, so that I can prioritise my cooking team"

    Q7 correct option 2 (official)

    "As a customer, I want to be able to view the total price of all items I have ordered, so that I know how much I have to pay"

    Each names a real user role, a goal that user can act on and the benefit it brings, and each is small enough to build and test, so it fits both the template and INVEST (independent, negotiable, valuable, estimable, small, testable; Part VI). When you judge story options, rule out any that describe a technical task instead of a user's need, that lack the "so that" benefit, or that are too big for a sprint.

    Q16's four correct statements are all about the Definition of Done (DoD): it can change over time as the team improves its processes, it determines when a PBI is "done", it keeps work to one standard across all teams on the same product, and it applies to every PBI selected for the Sprint. Each matches Part VI. The DoD is not static, it is the exit checklist for a Product Backlog item (PBI), teams on one product share one DoD, and it is universal rather than story-specific, which is exactly what separates it from acceptance criteria (which belong to one story).

    Scheduling dependencies (Q4): a staff slip

    The staff answer reads "In a Start-to-Finish dependency, the predecessor must finish before the successor can start", and the transcript marks it [sic]. That sentence is in fact the W07 slides' definition of Finish-to-Start, almost word for word. The slides define Start-to-Finish the other way round: the predecessor must start before the successor can finish, as when deploying the new version must start before the final regression tests can finish. Most likely the staff typed the wrong name when copying out the correct option, but either way, learn the slides' pairing.

    FINISH-TO-START (FS) predecessor successor The predecessor must finish before the successor can start.
    FS: what the staff's sentence actually describes. Code must finish before its testing starts.
    START-TO-FINISH (SF) deploy (pred.) regression (succ.) The predecessor must start before the successor can finish.
    SF: the slides' definition. The first word is what the predecessor must do; the second is the part of the successor that waits for it.
    In the exam

    An option that pairs "Finish-to-Start" with "finish before start" is true, and one that pairs "Start-to-Finish" with that wording is false. Part VIII gives all four types (FS, SS, FF, SF) exactly as the slides do.

    Risk (Q5, Q17)

    Q5's three correct statements are that risks can be analysed both qualitatively and quantitatively, through the risk matrix and through RE = P × I; that brainstorming is a technique for identifying risks, one of the six; and that a risk with a probability of 1 is not a risk, because an event that is certain to happen is an issue (Part IV).

    Q17's three are about risk in Agile. Risk is handled effectively by showcasing features sooner than formal models do, it is handled within the iterative sprints throughout the lifecycle rather than in a separate phase, and daily stand-ups expose risks sooner in the sprint. All three come from Part IV, where each part of Scrum has a role in risk: Sprint Reviews put working software in front of stakeholders early, short sprints cap the amount of work at risk, and the Daily Scrum surfaces impediments just in time.

    Configuration management (Q6)

    The three correct options are identifying the project artefacts to place under configuration management (CM), branch management, and release management. They correspond to configuration identification, version control with its branches, and release management from Sommerville's framing of CM, which T09 uses (Part X).

    Scrum statements that are false (Q12, Q13): check the polarity

    The two staff answers here are both false as statements about Scrum:

    Q12 staff answer · false as a statement

    "The increment must be in a usable state only if the Product Owner chooses to release it."

    The Increment must be usable whether or not the PO releases it, because its commitment is the Definition of Done.

    Q13 staff answer · false as a statement

    "The items in the Product Backlog should remain the same throughout the project."

    The Product Backlog is "emergent", refined continuously as the team and the stakeholders learn, so it is expected to change.

    Without the question text this can't be certain, but the most likely reading is that these questions asked which statement is not true, and the staff listed the false option as the answer. The lesson for the final is to check the stem's polarity before you choose, because under a "which is true" stem these two would be exactly the wrong answers.

    Process models and SAFe (Q10, Q11, Q14)

    Q14's answer is the Spiral model, which fits a question describing a risk-driven process whose loops tackle the highest remaining risks first, often by prototyping (Part II). Q10's answer, Essential SAFe, fits a question about the smallest SAFe configuration, the building block of the others, organised around a single Agile Release Train (Part XI). Q11's answer, the Program Backlog, fits a question about where the ART's upcoming work lives: it is the single source of truth owned by Product Management, and it holds Features rather than stories. (Each "fits a question about" is inferred from the answer, since the question text isn't available.)

    Check yourselfA release date is fixed 4 sprints away, the team's velocity is 30 SP, and the ordered backlog holds 150 SP. What happens, and who decides?
    1. Sprints are lengthened so that all 150 SP fit
    2. About 120 SP are planned and the Product Owner defers the lowest-ordered 30 SP
    3. The Developers choose which 30 SP to drop
    4. The date moves automatically to fit the scope

    B. Fixed date means scope flexes (Q1): capacity ≈ 30 × 4 = 120 SP, filled from the top of the ordered backlog, and the Product Owner, who owns the backlog's order, decides what is deferred. A is wrong because a sprint is a fixed timebox; D describes fixed-scope planning, not fixed-date.

    Check yourselfWhich statements about the Definition of Done are true? (Select all that apply.)
    1. It differs for each user story.
    2. It can change as the team improves its process.
    3. All teams working on one product share it.
    4. It is fixed at the start of the project.
    5. It applies to every PBI selected for the Sprint.

    B, C and E, three of the four true statements in the staff's Q16 answer. A describes acceptance criteria, which are story-specific; D is false because the DoD can change over time (usually at the Retrospective).

    Check yourself"Which of these is NOT true of Scrum?" Option C reads: "The Product Backlog is refined continuously as the team learns." Should you pick C?

    No. C is a true statement (the backlog is emergent), so under a "NOT true" stem it is the wrong choice. This is the polarity trap behind Q12 and Q13: decide whether each option is true, then read the stem again before you choose.

    Check yourselfA question describes "a test approach where the customer and team write the acceptance tests together before development starts". Which is it?
    1. TDD
    2. ATDD
    3. Unit testing
    4. Regression testing

    B, ATDD (the answer to Q3). The clue words are "acceptance tests" and "customer and team together, before development". TDD works at the unit level and is written by the developer.

    Check yourselfWhich pairing is correct?
    1. Start-to-Finish: the predecessor must finish before the successor can start
    2. Finish-to-Start: the predecessor must finish before the successor can start
    3. Finish-to-Finish: the predecessor must start before the successor can finish
    4. Start-to-Start: the predecessor must finish before the successor can finish

    B. The first word is what the predecessor must do, the second the part of the successor that waits. A is the staff's Q4 slip; C and D mix up the pairings (FF is finish before finish, SS start before start).

    In short
    • The Practice Exam Guide's answers are official; the staff warn that rote-learning them is likely to attract low marks, and that the final's topics may differ.
    • Fixed date → scope flexes; fixed scope → ΣSP ÷ V sets the release length; Sprint Planning makes the Sprint Backlog and Sprint Goal; the DoD is shared, universal and can change (Q16 had four correct options).
    • Three staff slips to correct: Q4 is the FS definition (SF is start-before-finish); Q12 and Q13 are false statements, so check every stem's polarity.
    12.11

    The Official Practice Exam: Written Questions exam

    The practice exam's written half has five questions: a PERT network, an earned-value calculation, and three scenarios on ethics, stakeholders and agile reasoning. The answers below are the staff's official answers from the Practice Exam Guide, explained. Remember the staff's warning: rote-learning these answers is likely to attract low marks. Learn the method each one shows, then practise it on different numbers and different scenarios.

    The PERT question: critical path, duration and merge activities

    The practice exam gave a table of activities with their durations and predecessors and asked for three things: the critical path, the project's duration, and its merge activities. A merge activity is one with two or more immediate predecessors, a point where paths join; its opposite, a burst activity, has two or more immediate successors (Part VIII). Canvas can't accept a drawing, so you don't submit the network, but the staff recommend drawing it on the rough paper the invigilators provide, and that is the surest way to avoid mistakes.

    Staff answers (official)

    (i) The critical path is A → B → D → G → H. (ii) The duration is 4 + 6 + 7 + 9 + 7 = 33 days. (iii) The merge activities are D (predecessors B and C), E (predecessors B and C) and H (predecessors F and G).

    The full activity table isn't available locally, but the answers fix enough of the network to draw its core. The diagram shows every link the answers imply. The predecessors of C and F, the successors of E, and the durations of C, E and F aren't given, so they are left out rather than guessed.

    The practice-exam network, from the staff's answers
    predecessors not given predecessors not given successors not given Start Finish A · 4 d0 → 4 B · 6 d4 → 10 C · ? d D · 7 d10 → 17 E · ? d G · 9 d17 → 26 F · ? d H · 7 d26 → 33 33 days merge (B, C) merge (B, C) merge (F, G) burst burst Under each known node: ES → EF. Dashed: not given in the staff's answers, so not guessed.
    1. Draw the network from the predecessor column: one node per activity, an arrow from each predecessor, and Start and Finish nodes. Here only the links the staff's answers imply are drawn; C's and F's predecessors, E's successors and three durations are unknown.
    2. Forward pass along the critical activities: ES = the largest EF among the predecessors, EF = ES + D. A 0–4, B 4–10, D 10–17, G 17–26, H 26–33. (D's ES also depends on C, and H's on F; the staff's answer implies those finish no later.)
    3. The critical path is A → B → D → G → H, and the duration is its length, the largest EF: 4 + 6 + 7 + 9 + 7 = 33 days. Because all five activities are critical, their late times equal their early times. On a small network, listing every path and adding its durations finds the same answer.
    4. Merge activities have two or more immediate predecessors: D (B, C), E (B, C) and H (F, G). B and C are also burst activities, because each feeds both D and E.

    The method, so that it carries over to new numbers. On a small network the quickest way to the critical path is to list every path from Start to Finish and add up its durations; the longest is critical, and there may be more than one. On a larger network, run the forward pass and then the backward pass (LF is the smallest LS among the successors, and LS = LF − D), and the critical activities are the ones with zero total float. Finally, read down the predecessor column for every activity with two or more immediate predecessors to find the merges.

    Adding meaning, and typing it in

    A strong answer adds a sentence of meaning to the bare list. At each merge activity the forward pass takes the latest of the incoming finishes, so D, E and H are where a slip on a feeding path, such as one through C or F, would push into the schedule once its float runs out, and they are the activities to watch. To type a network into the answer box, write one line per node, for example "D (7 d): after B, C; ES 10, EF 17; critical".

    The earned value question

    The question gave EV = $145,000, AC = $140,000, PV = $150,000, BAC = $500,000 and an original duration of 24 months, and asked for (A) the variances and indices, (B) whether the project is over or under budget and ahead of or behind schedule, (C) the estimate at completion, and (D) a revised time estimate. The table sets out the correct working (Part VIII).

    QuantityFormulaWorkingResult
    CVEV − AC145,000 − 140,000+$5,000
    SVEV − PV145,000 − 150,000−$5,000
    CPIEV ÷ AC145,000 ÷ 140,0001.036
    SPIEV ÷ PV145,000 ÷ 150,0000.967
    EACAC + (BAC − EV) ÷ CPI140,000 + 355,000 ÷ 1.036$482,664
    Timeoriginal duration ÷ SPI24 ÷ 0.96724.8 months
    The staff's Part A, as written

    CPI = EV / AV = 140000/145000 = 1.036
    SPI = EV / PV = 150000/145000 = 0.967

    The formulas named are right, apart from "AV" where it means AC, but the fractions are upside down: 140,000/145,000 is 0.966 and 150,000/145,000 is 1.034, the reverse of the answers given.

    Correct: EV on top every time

    CPI = EV / AC = 145000/140000 = 1.036
    SPI = EV / PV = 145000/150000 = 0.967

    The staff's final figures of 1.036 and 0.967 are correct, and they come from these fractions. EV comes first in every variance and every index, which is why a positive variance or an index above 1 is always good news.

    04080120160 $k PV150 EV145 AC140 SV = 145 − 150 = −5 · SPI 0.967 → behind CV = 145 − 140 = +5 · CPI 1.036 → under budget ≈ $1.04 of planned work earned per $1 spent
    Under budget, behind schedule. EV sits just below PV and just above AC.
    SCHEDULE → behind (SPI < 1)ahead (SPI > 1) under (CPI > 1) over (CPI < 1) COST → P practice examwork not gettingdone: short-staffedor blocked? best case N new numbersworst case:urgent re-planning 3 P3 (12.5)paying to gofaster (overtime?)
    Name the cell, then explain it. P is the practice exam, N the new-numbers drill below, 3 practice problem P3.

    Part B: what the numbers mean. CV is positive and CPI is above 1, so the project is under budget by $5,000, earning about $1.04 of planned work for every dollar spent. SV is negative and SPI is below 1, so it is behind schedule: $5,000 worth of planned work hasn't been done yet. That puts the project in the "under budget, behind schedule" cell, where the usual explanation is that work isn't getting done, because the team is short-staffed or blocked, rather than that it is unusually efficient. Saying so earns more than the bare verdict "under budget and behind schedule".

    Part C: the estimate at completion. The forecast assumes the remaining work continues at the current cost efficiency. The work still to do is BAC − EV = $355,000 at its budgeted value; at a CPI of 1.036 it will cost 355,000 ÷ 1.036 = $342,664, and adding the $140,000 already spent gives the staff's EAC of $482,664.09. If you keep the CPI unrounded (1.0357), the EAC comes out at $482,758.62, which also equals BAC ÷ CPI. The difference of about $95 comes only from rounding the CPI before dividing, so either figure should be fine as long as your working shows where it came from; rounding only at the end gives the second. If a part asks for the variance at completion, VAC = BAC − EAC ≈ +$17,000, so the project is forecast to finish about $17,000 under budget.

    Part D: the time estimate. Dividing the original duration by SPI gives 24 ÷ 0.967 = 24.81 months, about 0.81 of a month late. The staff convert that at 30 days a month to about 24.3 days, or roughly three and a half weeks. Like the EAC, this assumes the current schedule efficiency continues, and it is a rough forecast, not a re-planned schedule.

    Practise it with new numbersEV = $140,000, AC = $150,000, PV = $145,000, BAC = $500,000, 24 months. Answer parts A–D before opening.
    CV  = 140,000 − 150,000 = −$10,000    CPI = 140,000 ÷ 150,000 = 0.933  → over budget
    SV  = 140,000 − 145,000 = −$5,000     SPI = 140,000 ÷ 145,000 = 0.966  → behind schedule
    EAC = 150,000 + 360,000 ÷ 0.9333 = $535,714   (about $35,700 over budget)
    time ≈ 24 ÷ 0.9655 ≈ 24.9 months

    Over budget and behind schedule is the worst cell of the matrix (badge N), and it calls for urgent re-planning.

    The ethics question: SecureTrack

    The scenario concerned SecureTrack, a company supplying facial-recognition technology. The staff's example answer, with variations accepted, sets each issue out in three parts: a name for the issue, a description tied to the scenario, and the relevant ACS values, cited by value and clause letter. The staff write the clauses as, for example, "Trustworthiness (d)", which is clause 2.2(d) in the study guide's numbering of the 2023 ACS Code (Part IX); either form is fine as long as the value and the letter match the 2023 Code.

    ISSUE (NAME IT)SCENARIO FACT (PROVE IT)ACS 2023 (ATTACH IT) 1 Privacy and public trustviolated biometrics collected without knowledge orconsent; matches led to wrongful detentions Trustworthiness (d) privacy;(a) accountability 2 Dishonesty aboutcapabilities expertise and security exaggerated in thebid; a later breach exposed the gap Honesty (a) truthful, transparent;(b) no misrepresentation 3 Harmful profiling anddiscrimination built "generalised suspect profiles" Respect for Others: minimiseharm (a); (c) discrimination; (d) 4 Accuracy and reliabilitynot ensured frequent false identifications; releasedwithout adequate testing Trustworthiness (g) competent,diligent; (h) robust systems
    Name it, prove it, attach it. Every issue in the staff's answer has these three parts. A clause with no scenario fact is a definition; a fact with no clause is a complaint; together they earn the marks.

    In more detail: the first issue is a violation of privacy and public trust. The system collected, stored and analysed people's biometric data without their knowledge or consent, and its matches led to wrongful detentions. The staff cite Trustworthiness (d), respecting the privacy, confidentiality and integrity of personal data, and Trustworthiness (a), being accountable for the consequences of one's work. The second is dishonesty in representing the company's capabilities: SecureTrack exaggerated its expertise and its security when bidding for the work, and a later breach exposed the gap. This falls under Honesty (a), being truthful and transparent, and Honesty (b), not misrepresenting capabilities and not omitting limitations or risks. The third is harmful predictive profiling and discrimination, because the system built "generalised suspect profiles". The staff cite Respect for Others, starting from its overarching duty to minimise harm and the mitigation that clause (a) requires, together with (c) on unfair discrimination and (d) on inclusivity and fairness. The fourth is a failure to ensure accuracy and reliability: the system made frequent false identifications and was released without adequate testing, which breaches Trustworthiness (g), being competent and diligent, and (h), building systems that are robust, secure and user-friendly.

    Weak

    "Privacy: the ACS Code says to respect privacy."

    A definition with no scenario evidence and no consequence: exactly what the staff say scores low.

    Strong (the guide's write-up of issue 1)

    Violation of privacy and public trust. SecureTrack's system collected, stored and analysed people's facial biometrics without their knowledge or consent, and its matches led to wrongful detentions. This breaches ACS Trustworthiness 2.2(d), which requires professionals to respect the privacy, confidentiality and integrity of personal information: biometric data is about as sensitive as personal data gets, and the people affected never agreed to its use. It also breaches 2.2(a), accountability, because SecureTrack has to own the harm its system caused, including the detentions, rather than leave it to the people wrongly detained.

    You could also strengthen several of the staff's points with clauses they didn't cite: 2.3.1(f), identifying and mitigating risks to others, fits the release without adequate testing, and 2.2(e)–(f), on communicating capability honestly and not taking on work beyond your skills, fits the inflated bid. If the question goes on to ask what a professional should do, continue with the last steps of Part IX's seven-step method: the options, a justified decision, and escalation. The consent failure parallels Facebook and Cambridge Analytica (Part IX), which is a useful comparison if a question invites one.

    The stakeholder question: Guardian Assurance Solutions

    The scenario was an insurer, Guardian Assurance Solutions (GAS), modernising its IT with the help of a consulting firm, Tech Innovate Solutions. Part A asked for a stakeholder role in each quadrant of the power–interest grid, which places each stakeholder by how much they can affect the project (power) and how much they care about it (interest), and so says how to engage them (Part V).

    INTEREST → POWER → keep satisfiedmanage closelymonitorkeep informed HighLow LowHigh 1 2 4 3 3 either, if argued 1 CEO of GAS · high power, low interest can end the project; "one of many initiatives" 2 Tech Innovate's PM · high, high oversees "daily execution"; firm's reputation 3 GAS IT Support Team · low power low interest (one of many projects) or high (will own support after handover) 4 CIO of GAS · high, high throughout (Part C) owns IT strategy; project drives modernisation Also accepted: Compliance Officer, CIO, Underwriting Lead, UX Lead (GAS), UX Designer (consulting firm)
    The reasoning is marked, not the quadrant. The staff accept the IT Support Team in either low-power quadrant as long as the placement is argued, and list several other acceptable roles: there is no single right set.

    Notice that the CEO lands in "keep satisfied" here, although Part V's generic grid lists the CEO as a typical "manage closely" stakeholder. The scenario evidence decides it: the project is "one of many initiatives", and the CEO is not involved in "day-to-day operations". This is exactly why the staff warn against generic answers, since the textbook placement would have been wrong for this case.

    Part B asked for the justifications, and the staff's model shows the pattern to follow: give one piece of evidence for the level of power, one for the level of interest, and quote the scenario where you can.

    RolePower, because…Interest, because…
    CEO of GASHigh: can terminate or continue the project depending on how well it fits the company's strategyLow: the project is "one of many initiatives", and the CEO stays out of "day-to-day operations"
    Tech Innovate's PMHigh: oversees "daily execution", decides on budget, resources and direction, resolves issues across departmentsHigh: the project's success affects the consulting firm's reputation and is the PM's own professional responsibility
    GAS IT Support Team (reading 1)Low: gives technical assistance only, makes no strategic decisionsLow: supports many projects besides this one
    GAS IT Support Team (reading 2)Low: no authorityHigh: will own support and maintenance after handover, so cares about stability and integration; recognition could help careers

    Part C asked for a role whose position stays the same throughout the project, and the staff chose the CIO of GAS, high power and high interest throughout. The CIO owns the IT strategy and influences technology choices, budget approvals and regulatory requirements, and the project directly affects the company's IT modernisation and its competitiveness, so neither the power nor the interest depends on the project's phase. The contrast is with roles that move, the "positions on the grid move" pitfall of Part V: the IT Support Team's interest rises as handover approaches, and a CEO's interest could rise quickly if the project ran into trouble.

    The agile reasoning question: the scooter fleet mock-up

    The scenario was an electric-scooter fleet whose team, during Sprint 6, was asked for a "Mock-up Predictive Maintenance" feature for "Brake Pads": a quick, deliberately incomplete version of a dashboard that predicts when parts will fail. The staff present their answers as sample illustrative arguments rather than a complete list, so read them as examples of the kind of reasoning that scores.

    Product Owner (Part A) decides WHAT is built, and in which ORDER Create new user stories for the mock-up Define the acceptance criteria QA will test against De-prioritise Sprint 6 stories so it fits velocity Engage stakeholders: maintenance teams, dataanalysts (which parameters predict failure?) Developers (Part B) decide HOW, and HOW MUCH effort Estimate the effort of the new stories With the PO, add a "Technical Debt Item" to theProduct Backlog to revisit the mock-up later Develop the tech-debt stories after it, in the PO's order Test the mock-up stories against the acceptance criteria
    Split the work by accountability. The Product Owner decides what and in which order; the Developers decide how and how much. Mixing the two up is a common way to lose marks on this kind of question.

    Part A: what the Product Owner should do. Each action belongs to the PO for a reason you should give. The PO is accountable for the content and order of the Product Backlog (Part III) and writes the stories and their acceptance criteria (Part VI). When work is added to a sprint, the plan has to be cut back to its original size so that the Sprint Goal and a sustainable pace survive, and it is the PO who decides what gives way. And the PO is the channel through which stakeholders' knowledge reaches the backlog (Part V).

    Part B: what the development team should do. The estimates come from the Developers because they own the sizing of the work (Part VI), and testing against the acceptance criteria is part of meeting the Definition of Done. The technical-debt item is the subtle point. Technical debt is the future work created by taking a shortcut now. A mock-up is deliberately incomplete, and recording the shortfall as a visible backlog item keeps it transparent, one of Scrum's three pillars, instead of letting it become the hidden inventory that a weak DoD creates.

    Part C: QA criteria in BDD's Given–When–Then form. The staff give two criteria.

    The staff's criteria (official)

    Given a dashboard accessible to authorised users, When an authorised user checks the Predictive Maintenance dashboard, Then the system should display an overview of predicted component failures, highlighting "Brake Pads" for the chosen scooter model.

    Given the predicted failure of "Brake Pads" for the chosen model, When the system identifies a potential failure, Then it should generate an alert to the maintenance team specifying scooter model, component and predicted failure time.

    GIVEN the predicted failure of "Brake Pads" for the chosen model a precise starting context WHEN the system identifies a potential failure a single triggering event THEN it should generate an alert to the maintenance teamspecifying scooter model, component and predicted failure time an outcome a tester canobserve and check Weak: "Then the dashboard works correctly" no tester could pass or fail it
    Given sets the scene, When pulls one trigger, Then names something checkable. Both staff criteria use the scenario's own terms, "Brake Pads", the scooter model and the maintenance team, so they are plainly about this feature rather than any dashboard. Where a scenario supplies a number, such as a time limit or a threshold, put it in the Then clause to make the criterion measurable.
    Check yourselfA network has activities P (3 d, none), Q (5 d, none), R (4 d, after P and Q), S (2 d, after Q), T (6 d, after R and S). Find the critical path, the duration and the merge activities.

    Paths: P–R–T = 3 + 4 + 6 = 13; Q–R–T = 5 + 4 + 6 = 15; Q–S–T = 5 + 2 + 6 = 13. The critical path is Q → R → T, 15 days. Merge activities (two or more immediate predecessors): R (P, Q) and T (R, S). Q is a burst activity (it feeds R and S).

    Check yourselfIn a different scenario, a hospital's Chief Medical Officer chairs the steering committee of a new patient-records system and asks for weekly updates. Where would you place them on the grid, and how would you justify it?

    High power, high interest: manage closely. Power: chairing the steering committee means they can approve, redirect or stop the project. Interest: asking for weekly updates shows the project matters to them directly. The pattern is the staff's: one piece of scenario evidence for power, one for interest, and quote the scenario where you can. (This is a new scenario for practice, not from the practice exam.)

    Check yourselfWhich of these actions belong to the Developers rather than the Product Owner? (Select all that apply.)
    1. Estimating the effort of the new mock-up stories
    2. Deciding which Sprint 6 stories are de-prioritised
    3. Testing the mock-up stories against their acceptance criteria
    4. Writing the acceptance criteria

    A and C. The Developers own the sizing and the building and testing of the work. B and D belong to the Product Owner, who owns the backlog's content and order and defines the acceptance criteria (staff answer, Part A).

    Check yourselfRewrite this weak criterion in Given–When–Then form: "The alert should be fast."

    One possible answer (yours may differ): "Given a scooter whose brake pads are predicted to fail, When the system identifies the potential failure, Then it sends an alert to the maintenance team within [a time the scenario specifies], naming the scooter model, the component and the predicted failure time." The Then clause now has an observable, measurable outcome; take the number from the scenario rather than inventing one.

    In short
    • PERT: draw the network, find the longest path (A–B–D–G–H, 33 days) and list activities with two or more predecessors as merges (D, E, H); add a line on why merges matter.
    • Earned value: EV on top every time (the staff's fractions are inverted, their results right); name the cell (under budget, behind schedule) and explain it; EAC $482,664 (or $482,759 unrounded).
    • Scenarios: name–prove–attach for ethics; one piece of evidence each for power and interest; PO decides what and in which order, Developers how and how much; Given–When–Then with a checkable Then. These answers are official, and rote-learning them is likely to attract low marks.